Server Version#: 1.22.0.4136
Player Version#: Samsung Smart TV Plex v5.10.0 on platform version 5
I’m getting this error in the logs, and playback is stopped. Happens with TV Shows only for some reason. Any advice in crating a custom profile until this is fixed properly? On page 136 in this manual mentions supported file types. https://downloadcenter.samsung.com/content/UM/202011/20201116134027110/MUSATSCR-5.1.1_EM_MUSE_USA_ENG_201023.0.pdf
Unable to find client profile for device; platform=Tizen, platformVersion=5, device=19_MUSEM_QTV, model=QN75Q70RAFXZA
Local server client profiles are not used anymore. That error is an old one coming up incorrectly.
If you can turn on logging in the app then grab server logs after playback stops we can try to see why playback is failing
I’m only seeing this mentioned with the number growing with each entry.
Failed to stream media, client probably disconnected after 180224 bytes: 104 - Connection reset by peer
Also:
Completed after connection close: [192.168.0.xxx:60609] 206 GET /library/parts/39460/1599334897/file.mkv (7 live) TLS GZIP 12ms 131072 bytes (pipelined: 1) (range: bytes=1208123044-)
system
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