no remote access

got pay pass , works very well after one , cant get remote access ,im new can someone help

There are two guides for enabling Remote Access
Please Start here:
https://support.plex.tv/hc/en-us/articles/200484543-Enabling-Remote-Access-for-a-Server

And then if needed see:
https://support.plex.tv/hc/en-us/articles/200931138-Troubleshooting-Remote-Access