Remote access

Remote access isn’t working. it works privately, but it can’t connect to the internet. I don’t know what to do anymore, and i’t’s really bugging me. Thank you for the help.

try this!!
https://support.plex.tv/hc/en-us/articles/200484543-Enabling-Remote-Access-for-a-Server

https://support.plex.tv/hc/en-us/articles/200931138-Troubleshooting-Remote-Access

Here is a solution that finally worked for me: https://forums.plex.tv/discussion/233514/after-network-reboot-lost-remote-access-and-cant-get-it-back