Server Version#:4.160.0
Player Version#:??
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> Just paid for Plex pass and still not getting remote access…why is this so hard. do i have to be a computer genius to share my media? Enable remote access goes green to red in 2 seconds…port forwarding? wth is this…can anyone help
It doesn’t have to be hard… but everyone’s setup is different and some have combinations of equipment, ISP, or weird network / system setup that makes it hard.
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues:
https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517/1
All that language is foreign to me…i have to fix settings on my router to get plex pass to work…i’m not a technician…i just want a friend to have access to my media…it should not be this hard…
