Server Version#: 1.43.5.11029
Player Version#: 4.162.1
I know there are numerous threads regarding this topic, but everything I have tried has not worked. The remote access worked until the last one or two PMS updates. I am running a Synology NAS and an Xfinity router. Again, there have been no changes other than to update the PMS. Please advise.
Let’s start with the basics… no change by you doesn’t mean nothing changed.
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues:
https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517/1
