No streaming to new Samsung TV

Server Version#:1.19.1.2645
Player Version#:
Since installing the new PMS update I can no longer connect to anything outside of my network. I have been using PLEX for about 4 years and this is the first time I have had any trouble. My TV is a new Sansung TV. Everything worked fine until the upgrade. I have tried using the forums but I am not a tech person and have no understanding of the tech jargon they use. Please help

Hi TVWatcher62,
What is not able to connect outside of your network? Is it your Plex Media Server (PMS)? Is its Remote Access not working? Your Smart TV? This would help a lot troubleshooting.

Apologies, as I said I am not a tech person. I can play my personal videos on my computer but I no longer have remote access. My TV says “Computer Is Currently Unavailable” Settings in my PLEX under Remote access says “Not available outside your network - Your server is signed into PLEX, but is not reachable from outside your network.”

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