No thumbnails at all... Tried all the solutions I've found so far, please help.

General Discussions
1

So I had to rebuild by RAID and in doing ended up losing the Plex Media Server folder that usually resides in the users local app data. I figured this would be no big deal because I could just rebuild the metadata off my library and all would be well and that worked, except now it refuses to bring in thumbnails for anything. I’ve tried the Plex Dance, I’ve tried uninstalling Plex completely and reinstalling, I’ve tried forcing a reanalyzing of the libraries, and yet nothing works. If there are any other suggestions please let me know because I’m currently at a loss and having a 4TB Plex library without thumbnails makes it really inconvenient to navigate through.

I’m currently on version 1.9.7.4460

2

Have you read this? https://support.plex.tv/hc/en-us/articles/201424327-Why-do-I-get-metadata-but-no-images-for-my-library-items-

Especially the part about “Some filesystems such as Microsoft’s Resilient File System (ReFS) or “drive pooling” implementations don’t correctly handle things in such a way that the links used for the metadata work correctly.”, depending on how you rebuilt your system.

3

Peter,

Thanks that really helped out a lot… That pointed me in the right directions and finally I was able to figure out that the lack of thumbnails is due to the exFAT partition. Once I moved the local data folder to an NTFS partition it started working fine.