No "Valid Connection for Castin" Error PLUS Chrome API Issue

Plex Media Server Desktops & Laptops
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Server Version#: 1.14.1.5488 Ubuntu 14.04 LTS
(Web) Player Version#: 3.77.4
Chrome Version#: 72.0.3626.119 (Official Build) (64-bit)
Chromecast Version#: 2nd Generation

Alright, this is a bad thing and I need help.

I posted a comment on someone’s else’s thread but I hate to hijack, especially when there is something different between our issues, so I am posting my own thread now.

At first it was just an issue where I could not cast to the chromecast and it seemed that Chrome’s update to version 72, and the subsequent API access change, was the lone issue. Now, using the only option (see #4 below) that worked, I get this error and it does NOT cast anymore:

“The server “XXXXXXXXX” does not have a valid connection for casting. Check that the server is claimed in server settings.”

I have tried these options:

  1. https://app.plex.tv/desktop <-- Seems to work but I have 0.576/0.160 Mbps internet so it is not really a viable option.
  2. https://app.plex.tv/desktop?secure=0# <-- Does not work.
  3. https://app.plex.tv/desktop?secure=1# <-- Brings back the “Cast” option but when I try to play something I get this error: “The server “XXXXXXXXX” does not have a valid connection for casting. Check that the server is claimed in server settings.”
  4. https://192.168.1.174:32400/web/index.html <-- This one specifically states that it is NOT secure and crosses the “https” out in red in the URL field. Brings back the “Cast” option but when I try to play something I get this error: “The server “XXXXXXXXX” does not have a valid connection for casting. Check that the server is claimed in server settings.”

Is PLEX planning to update their app to fix this issue?

I have terrible internet so the first one will not work for me day in and day out. And I do not consider something secure if it says in big red letters “not secure”.

I can still connect TO cast but not actually CAST from Chrome. I can still cast from iOS and, strangely, I can see what has been cast ON the web client and can even pause/play it or set it to random or repeat. But NOT, and I repeat, NOT cast.

iOS casting still works fine…

Thanks!

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