No video when watching anything

Plex Players Desktop Players
1

When I try to play something I can get audio but no picture and it only happens in the app on web it’s fine on xbox it’s fine just the desktop app. I have reinstalled the app made sure it’s up to date deleted my local file and searched about it and found nothing. Has anyone had this happen and how do I fix this?

Player Version#:1.47.1.3086-6c3d964f

2

The version number and the error you are describing belong to the Plex for Windows app, but not the web app.
You should try Black screen on all media after updating to 1.42.1

3

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