No volume slider in iOS App music player on iPhone X

Hello Plex-Team!

Your music player on my iPhone X has no volume slider anymore! I am not sure, but I think since the new utility menu at the bottom appeared, the slider dissappeared - even though there is enough room for it. I can only change the volume by using the phones hardware keys or the slider in the control center. In the video-player the volume slider is right where it should be.

Please bring back the slider in the next iOS bug-fix! Thank you!

Server Version#: 1.15.3.876
Player Version#: 5.13

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Hey Plex-Team! Has anybody read this? Please respond. This should be support.

Does anyone of the users have the same problem?

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Sliding screens can’t fast-forward videos, either.

Apparently this is by design. (Don’t shoot the messenger please). For music playback and and adjusting the volume you will need to use the volume buttons on the iPhone. Alternatively, when the iPhone is locked, a volume slider will show up on the lock screen player after tapping on the screen.

This seems like a different issue (and one that I can’t replicate). Could you start a new thread and be sure to post the version number of the app and a screenshot?

Yeah, I know, thank you. I can also use my watch or the buttons on my Beats, but why would they do that? There is more than enough room and the video-player still has the slider. It’s just somewhat annoying to be forced to leave the screen to adjust the volume.

I don’t disagree with you at all…

New iOS update today. Still no volume slider in music. :frowning:

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Again a new update for iOS. Now the volume slider in videos is missing too! Are you nuts? Iā€˜m really pissed now!

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I also don’t like the new iOS app update that removed the volume bar. I don’t feel I have as much granular volume control and for users that may have broken volume buttons they would then be stuck to using just the lock screen volume slider…not ideal! loved the area where the volume slider was before - please bring back!

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Yes, thank you! But the Plex-Team seems to find the idea of having the volume controls removed a great improvement. I still canā€˜ t see why. I received an email from Plex today in which they presented this as a new feature. Holy sh…!

I really don’t get Plex’s design choices. WHY is removing the volume slider a good idea? Now I can’t even see what volume I am at without adjusting it.

Less is not more!

iPhone remote volume control turns down ringer volume as well as Plex. Not useable atm, please add option to turn volume slider on and off ASAP

Thanks guys. Iā€˜m glad that I’m not alone! Is there another way than this forum to make the Plex-Team aware of our frustation?

I’ve lost volume slider on all three of my iOS devices (iPad Pro, iPhone Xs, and iPad Air 2). Please Plex bring this on screen control back or at least make it a feature the user can choose to enable or disable. This isn’t something we will all come to appreciate over time.

Update:
Email response from Plex
ā€œThe on-screen slider control was intentionally removed to make space for other things in the UI. It’s not a temporary change.ā€

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Thanks for the update. This is total bulls…! I canā€˜t believe this! How did you reach them? Which adress did you use?

Translation.

The only way I could find on the Plex site. Billing.

Further interaction:

Me:
ā€œTo be clear the only way to change the volume now is using the external volume buttons or an inline volume control on wired headphones (if it has volume control)? There is no way to modify volume on the screen of Plex application when watching a movie, playing music, etc…?ā€

Plex response:
ā€œYou can use the volume control in the regular iOS ā€œControl Centerā€. As mentioned, if you’d like to discuss things, please visit our friendly forums. Thanks!ā€

:thinking:

Well add me to the list of people very annoyed by this change! The volume slider had a great feature where you could move your finger down to perform fine-grained control over the volume. Now there’s no way to do that.

As someone who cares a lot about functional user interface design, Plex’s decisions with the UI frequently baffle me. Why remove something as frequently used and useful as the volume slider?

It provides very important information: what volume the device is at. Now if a video is going to play back at maximum volume – something that could be very disturbing – there’s no way to know until the audio blares through the speakers very loudly. With a visible slider I’ve caught and prevented that multiple times.

And more importantly, changing the volume is one of the most important and frequently performed tasks when watching a video. You’d want there to be a control for that which makes it easy to adjust! Especially since sometimes the volume buttons on the device aren’t easily accessible or functional.

To repeat another user here: less is not necessarily more!

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I miss them, they were perfect for simple adjustments and a quick check to see where the volume is set at in the evening. Please put it back!