In your case there’s a difference. The forced file is external, so there’s also the matter of metadata priority, I think. Muxing the sub into the file, or try on a different (new) one with both subtitles embedded or external would be more precise. Thanks anyway. 
OK… I think we’re closing in on the part in the Movie where I get killed - my usefulness expended…
I muxed in the forced subs, made them the official forced flag track in sub slot one (right under the audio), the non-forced subs muxed next in line, and the result is:
So, as far as I can tell, the server and plexweb, at least, are working as intended, at the difficulty level I’m playing the game at.
So in your case it’s working as intended…weird. Still, I’m wondering if it has to do with you selecting the subtitle track previously, but you said you didn’t. Thanks for the help, I guess I’ll have to investigate deeper on my end, but I haven’t changed a thing in the settings, the only thing that changed is the update.
Well, I finally rolled back to version 1.16.3.1402 and my subtitle selection is now working as intended. So I guess it is indeed a bug in the new version. I’ll just stick with this one for now, unless I hear something regarding this issue being fixed.
This is how it defaults now, and how it SHOULD be:
Yes. If your preferred language is Italian and that English audio track is the only one you have.
I can see a little of your use case, but somebody didn’t think of that. Maybe they’ll give it another mulling.
Actually the audio tracks are both english and italian, but my preferred language for audio is english and for subtitle is italian, so that’s how I always watch my movies.
I actually thought they did think about cases like mine a few versions back, when this new non-forced default selection started, and I was glad it did, but now I’m starting to think it wasn’t really intended.
my preferred language for audio is english and for subtitle is italian
Then the new version of Plex works just as documented. Because it can select an english audio track, which is your preferred, the audio track is considered “native” and no subtitles (or forced subtitles if available) are selected.
The problem is that Plex doesn’t support your use case. That not a bug, that’s a missing feature. The bug that was fixed caused the “wrong” selection seen in your last screenshot.
If it’s working as intended, except the English track isn’t automatically selected, give them a forced flag.
Not without some labor I guess.
That’s what I think, but I don’t think it should be that way. If my selection for subtitles is “always enable” i want to see the full subtitles, not the forced ones that are usually only useful for dubbed movies.
I’ll gladly rely on this “wrong” selection, which is perfect for my case.
No, now it works perfectly. It selects both audio and subtitles exactly as i want them.
Then someone up the chain should want to know about it, cause they erased your use case.
Oh, wait. If that’s the case all my previous answers in this topic are useless. I always talked about the setting “Subtitle mode” “Shown with foreign audio”.
I have no Idea how to reach to the correct people. A team member already responded and dismissed this case (or maybe it’s just sunday and he’s not working)
No worries. So you agree that in my case the full subtitles should be default instead of the forced ones?
Yes. But I might have an idea why it isn’t that way. According to the documentation:
If
Always enabledis selected, the “Forced” subtitle will be treated as normal
If I read this correctly, the “forced” flag is simply ignored if you use the “Always enabled” setting. In that case Plex might simply select the first available subtitles in the configured language. Have you tried if it matters if the forced subtitles are in a later track number?
Anyway, even if this matters, I would still consider it a bug. And not just that, forced subtitles are also still bugged in the “shown with foreign audio” setting in my opinion (as described here in german).
About reaching Plex personal: I agree that it is hard to get a bug fixed in Plex. It took me 4 months to get mine fixed (which now seems to cause problems for other people, sorry 
). And I also couldn’t get the attention of any mod or team member in the english forum section. Only after I created a thread in the german forum, a german mod entered a bug for me. After that it took “only” a bit over a month to get it fixed.
There is one of those ‘guys’ in this thread. He’s been hiding over there behind that tree until we get through dancing around in the pit…
There he is…
(perhaps he’s now armed with info he didn’t have a while ago)
Yeah, I think, based on the documentation page, that you are correct, and it should be fixed.
At this point I also think that if the forced track were to be in a later track number, it would be ignored, but ALL of my movies have the same track order, so that’s a no-go for me.
I read about your case (google translated) but I don’t think it should work as you think. I know I should use your topic, but I can’t answer in german.
There are so many cases to analize, but I think that the “Shown with foreign audio” preference should always default FORCED subtitles in your preferred subtitle language, unless your preferred audio language was NOT available, in which case it should default FULL subtitles in your preferred subtitle language.
“Manually selected” should always default FORCED subtitles in your preferred subtitle language, and ignore the audio selection.
“Always enabled” should default FORCED subtitles in your preferred subtitle language IF your preferred languages for both audio and subtitles match, and default FULL subtitles IF your preferred languages do NOT match.
I know, it’s a mess, but that’s how I think should work, maybe with some more rules here and there.
Edit: The last one I’m having doubts about. Maybe Always enabled should always default FULL subtitles in your preferred language if available, and if not default full subtitles in your preferred audio language. Ignoring the forced ones.
I submitted the files via private message and the only thing he’s been able to tell me is that the specific movie file I provided as example was shown as already watched 2 times, so someone could have already changed the subtitle selection, ignoring the fact that I made perfectly clear that this is an issue for my entire library.
I hope he’s just on a weekly break since it’s Sunday and he’ll be able to clarify and submit my case for further inspection.
Well, he’s got one ‘ringy-dingy’ in his mail box (when I quoted his post) - and that might be enough.
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We can only hope 
In the meantime, I’m perfectly happy sticking with this server version, it does exactly what I need.
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