Not able to add a Collection Tag to movies

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.20.1.3232
Player Version#: 4.42.1

I am trying to manually add a collection tag to my movies but when I try to save changes, I get an error message saying: “Your changes could not be saved.”

Looking in the console of the browser, I see a 500 internal server error every time I try to click on save changes. The Debug log doesn’t reveal any error messages and it just shows the ajax call with the url passed and the output which is the 500 error.

2

Try updating to build 3252
It contains a Collection-related fix.

3

Thank you! This did it. I tried signing in/out so many times, using plex.tv instead of local, the plex desktop app instead of web and none of it worked.

4

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