i have a lot of shows on my plex and most of the time when i add a file or a folder plex automatically adds it without problems. but i have a show of which i want to add a fourth season but whatever i do, plex doesn’t want to add. i renamed everything just as specified. S04E01. the format is mkv so plex should be able to handle this. i also put the mkv through handbrake. i put al lot of episodes through handbrake when they are too big for my taste but plex Always recognizes them without error. i put the folder in and out a couple of times. added a new folder, renamed it and then added the files. take the entire show out, erase trash can and then put it back in but then it only sees three seasons. so whatever i do, plex sees that i have added something, scans the directories and doesn’t add a thing and stops again. what can i do???
I am seeing similar to this with another user.
If you were to count the total number of folders (directories) you have for all your media, do you have a lot? Greater than 8000?
you can count them using the gui (right click -> Properties) and adding the grand total by hand. Please see below where I asked DSM to provide the properties. It also tells me the number of directories. Grand total of folders/directories is what we’re interested in.
1217 folders. but everything else i added after trying to add this particular season worked just fine.
you are my hero. it worked. only i dont understand why every single folder is right and i re created this folder perhaps four or five times. and even then plex sees seasons 1 to 3 and not 4. but problem solved 
how to add permission and where to go to add? i would like to try this and see if this works with my problem
@“b_downunder@hotmail.com” said:
how to add permission and where to go to add? i would like to try this and see if this works with my problem
Control Panel → Shared Folders → Edit Plex → Permissions tab
