New files not added to plex gui / web interface

Plex Media Server NAS & Devices
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Server Version#: 1.21.1.3830
Player Version#:

I have ripped quite a few of my film dvd’s using handbrake and added them to my plex film library via my NAS server with the plex plugin. All the films I ripped were added to plex.
Now I wanted to do the same with my TV series dvd’s , but after I add them to my NAS TV series folder, they are not added to plex. There are other older TV series files on my NAS and they are added, but not the new ones.
I have scanned library files a few times but the new tv series files are not added to plex. All it does is scan the existing files which are already in plex.

Anyone know why this is.

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The first step is to make sure the folders have the correct permissions.

3

I have checked the permissions and they are set to recursive. I don’t see why the older tv series files are there, but not the new ones.
When I do a scan of the library all it does is scan the existing files, and then stops.

Thanks

4

I have the Plex media server on my linux desktop as well, and even though all the new tv files are mounted , as I can see them on my desktop, they are not added to plex when I scan the library.
I have deleted the TV library from Plex and then re added it, and only the pre existing TV files are added,!

5

They may be set to recursive but are the TV show folders readable by Plex?

6

Aah, right, I didn’t think of that , thanks.
The files have .mkv extensions, and I have other media with the same extension which are seen and play in plex.

Another media player can see the said files and play them.

7

When I say, can Plex read them I am referring to the file and folder permisdions not the file type.
Did you create the Show folders?
I’m not sure wht type of file system you’re using and am not as familiar with Linux as I used to be.

Check the permissions of a file and/or folder that does play then compare to a file/folder that doesn’t.

8

The permissions for the new folders and files are the same as they are for the old folders and files. I changed the user from default root to nobody, and the new folders were added, but only 1 of 7 files were added???
This is on my NAS server, based on FreeBSD
Thanks

9

Open permissions on your data directory all the way to isolate the problem. You can tighten permissions back later when everything is working.

This recursively opens to all users

chmod -R 777 DATADIR

10

Thanks but as my media folders are split words, ie TV Shows, when I try the command in a shell, it says there are too many arguments. I then tried TV_Shows, but that returned: no such file or directory.
It’s strange that only 1 file or episode of a TV Show is actually found by plex, when all the other episodes of other shows are there???
Thanks

11

Basic shell skills here. Please try again.

Escape all spaces with backslash, or use quotes. Example with backslashes:

The Kids In The Hall
becomes
The\ Kids\ In\ The\ Hall

12

Same as Windows, put the folder name in quotes.

chmod -R 777 “TV Shows”

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Just to let you know, I’ve given up with plex and tv shows as I realise it’s not going to happen. The permissions are exactly the same for TV Shows as they are for other media, which does show up in plex.
I asked on the FreeNAS forum yesterday, but there is no solution as to why only 1 episode shows up in the respective folder.

Thanks anyway

14

1000’s of people would disagree. :slightly_smiling_face:

Did you ever run the chmod commsnd?

15

I kind of agree you should abandon the linux ship. There’s always windows.

16

Yes I did on my /Media folder which includes Films and TV Shows.

17

No thanks , I ditched windows about 4 years ago and never looked back.

Other media players can see all the TV episodes but not plex

18

Ok. If it ran without errors then it can’t be a permissions problem.

Can you show a screenshot of one of the folders and file names?

19

As requested:

IMG_20210122_201007
IMG_20210122_2010071069×468 126 KB

20

Plex needs a folder structure and episode numbering for TV Libraries, so for The Pacific it would need be something this:

TV Shows <----- Point your TV Library to this Folder
    The Pacific
        Season 01
            The Pacific - s01e01 - Part One.mkv
            The Pacific - s01e02 - Part Two.mkv
            The Pacific - s01e03 - Part Three.mkv
            The Pacific - s01e04 - Part Four.mkv
            The Pacific - s01e05 - Part Five.mkv
            The Pacific - s01e06 - Part Six.mkv
            The Pacific - s01e07 - Part Seven.mkv
            The Pacific - s01e08 - Part Eight.mkv
            The Pacific - s01e09 - Part Nine.mkv
            The Pacific - s01e10 - Part Ten.mkv
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