Server Version Qnap TS-233
Player Version 1.30.0
Had Plex working fine for a few weeks after just getting a new Nas.
Then the HDD that had Plex installed on, crashed.
After adding a new HDD I had to reinstall the apps and most of them worked.
But NOT Plex. I only get “not authorized” when trying to open the app via QTS.
Trying to uninstall it again and re-install does not help. Qnap support can’t help.
Anyone got any idea?
Thnx!
/Andréas
Because of the abrupt failure, Plex.tv is still looking for the original server ID
( PMS creates new server ID numbers each time it’s installed on QTS )
To remedy:
Ok, thnx!
Found the server via https://app.plex.tv/desktop/#!/settings/devices/pms and deleted it.
Closed and reopened the browser but all I see is the browsers and apps in “authorized units” . How do I “open the QNAP by its LAN IP address”?
I am currently at work…
Should I reinstall on Qnap?
The problem is I cannot even access the settings on the Qnap server side…
When you’re not on the same LAN as the server, you won’t be able to claim it unless you SSH / SSH-tunnel into the box
Ok, So how do I claim? Will it just appear on the “https://app.plex.tv/desktop/#!/settings/devices/pms” ?
the Plex.tv “PMS” page shows you everything already claimed on your account.
Since you have an unclaimed server , no it won’t show up there until after
Do you have SSH / Putty / some kind of remote desktop access to the NAS?
Ok, then I have to check when I get home. What do I have to do to claim the server?
When you get home,
Ok, thnx will try later!
BIG THANK YOU! It works 
