Server Version Qnap TS-233
Player Version 1.30.0
Had Plex working fine for a few weeks after just getting a new Nas.
Then the HDD that had Plex installed on, crashed.
After adding a new HDD I had to reinstall the apps and most of them worked.
But NOT Plex. I only get “not authorized” when trying to open the app via QTS.
Trying to uninstall it again and re-install does not help. Qnap support can’t help.
Anyone got any idea?
Thnx!
/Andréas
Because of the abrupt failure, Plex.tv is still looking for the original server ID
( PMS creates new server ID numbers each time it’s installed on QTS )
To remedy:
Ok, thnx!
Found the server via https://app.plex.tv/desktop/#!/settings/devices/pms and deleted it.
Closed and reopened the browser but all I see is the browsers and apps in “authorized units” . How do I “open the QNAP by its LAN IP address”?
I am currently at work…
Should I reinstall on Qnap?
The problem is I cannot even access the settings on the Qnap server side…
When you’re not on the same LAN as the server, you won’t be able to claim it unless you SSH / SSH-tunnel into the box
Ok, So how do I claim? Will it just appear on the “https://app.plex.tv/desktop/#!/settings/devices/pms” ?
the Plex.tv “PMS” page shows you everything already claimed on your account.
Since you have an unclaimed server , no it won’t show up there until after
Do you have SSH / Putty / some kind of remote desktop access to the NAS?
Ok, then I have to check when I get home. What do I have to do to claim the server?
When you get home,
Ok, thnx will try later!
BIG THANK YOU! It works 
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
