Server Version#:1.29.2.6364 [Plex Media Server Logs_2022-11-06_19-41-09.zip|attachment] Player Version#:1.56.2.3345-2a4c0924 (upload://xYtegN2zZzgi4snKjv520eAY1q7.zip) (932.3 KB) A few days ago, users began to send me complaints of poor video quality. I checked the dashboard while they were stre…

I found a work around solution to fix my problem! At long last! It’s not very elegant but it got me off the ground again. Made use of this bit of Docker Code and it allowed me to bypass my ISP’s hardware completely here since they allow port forwarding. Unfortunately necessitated subscribing to a V…

Yeah, I’ve got my mobile phone I can use. What should I do? If I’m just supposed to visit the same page, it’s giving me the error “ERR_CONNECTION_REFUSED”

[image] Betamax21: I’ve even gone so far as to factory reset the ISP’s Modem/Router device and reset every setting in the web portal (including the firewalls settings) [image] perplexity: The fact that you can’t hit a publicly accessible website is indicative of some sort of issue in and …

And if you try and access it from your phone on LTE instead? (Assuming your phone and ISP are different providers) Things are currently pointing to issues with your ISP/Internet, since now you’ve got multiple devices that cannot connect. Typically I would be leaning towards CG-NAT or VPN, but you s…

If I try and access it from LTE data, it opens instantly. (My phone and ISP are from the same telecommunication company). In this photo, the Overview > State portion is from my ISP’s Router Portal where I can add things like the Port Forwarding. What’s my IP is just from a Google Search of “What is…

The remote access going green initially is a red herring. It will always go green after you make a change, while Plex is actually checking the access. Once the check is complete it correctly changes to red. It is not actually briefly working and then stopping. OK, since it is accessible via LTE, ev…

I’ve tried contacting them previously twice (first person I don’t think fully understood what I was asking about, second managed to help me restore my internet service after factory resetting their hardware, but also had no clue what I was talking about once I started talking about port forwarding) …

I would start off simple, don’t even mention port forwarding at this stage. I cannot get to these websites using your internet. I can get to them using LTE. What is wrong?

Under the WAN settings on your router what DNS is being used?

You’re looking for a 4 digit number separated by periods. 8.8.8.8 [Screenshot (2714)]

Not available outside your network / Indirect playback

Plex Media Server Remote Access

Betamax21 November 8, 2022, 11:45pm 44

Can’t find one anywhere. Under the WAN setting there is only the following:

Topic		Replies	Views
Remote Access stopped working unexpectedly Remote Access server-windows	31	662	December 30, 2022
Media-Server Remote Access - "Not available outside of your network" Remote Access server-windows	98	2242	December 25, 2022
Remote Access has stopped working - only change is Plex Server Updates Remote Access server-windows	44	1036	August 16, 2023
Remote Access stopped working yesterday Remote Access server-windows	20	218	December 28, 2025
I can't get it to work properly Remote Access server-linux	16	132	May 8, 2025

Not available outside your network / Indirect playback

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