"Not connected" in iOS App; Website works

Hey guys,

I hope you can help me. I installed Plex Media Server on my Linux Ubuntu NAS and put some music files into it. Logging in with the same account I can access my music on an iPhone SE 2020 in the safari browser calling http://192.168.xx.xx:PORT.

I also installed the Plex iOS App and logged in with the same account. My server is recognized and I select it. But after this I can not find the music. When I open the left sidebar and click “More” my server name is listed but there is a red badge saying “Not connected”.

I’m using the german app so I hope the translations are correct.

I already tried to update the server, but it’s already on the newest version. I tried logging out and in, clearing the cache… I also tried to connect to the server under Settings -> Advanced -> Server connections but I get error 401. On the server side I enabled insecure connections in the settings.

Any ideas? I would be very grateful.

Best regards
Nick

Solution: I reinstalled the complete snap and now it works ¯_(ツ)_/¯

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