Not Enough Bandwidth

Hi,

I’ve never had this issue before but my Plex app on Xbox One is giving me an error that says I don’t have enough bandwidth. The full error message is…

Not enough bandwidth for direct play of this item. Required bandwidth is 8901kbps and only 4000kbps is available. Help?

Problem solved

Hi, what was your solution? I’ve just started getting the same problem.
Thanks.

There is an issue with the Xbox client that it will give this error that is being worked on. In the mean time you should be able to go into the setting and turn off Direct Play and which should alleviate the issue for the time being.

(Not sure if this is what the OP did, but one of my users was having the same issue)

Thanks, I’ll give that a try.

@Stormblade I believe the update pushed today should fix this issue for you without changing the setting.

From Release Notes
Added automatic fallback to transcode if direct stream video fails