Not Finding the Right “The Right Stuff”

[RubyRedRick]

Server Version#:
Player Version#:

I’m trying to match the new TV series “The Right Stuff (2020)”. This is the Tvdb page https://www.thetvdb.com/series/the-right-stuff

No matter what I try when I try to match it either finds no match or it matches this https://www.thetvdb.com/series/ratta-virket which is incorrect.

I’ve tried moving the show out of my library and back several times, and all of the options in the match dialogue to no avail.

I think this the relevant section of the agent log:

Summary

2020-10-11 14:35:03,760 (7f46826d5700) : INFO (agentkit:961) - Searching for matches for {‘openSubtitlesHash’: ‘4a2808511d3100d6’, ‘episode’: ‘2’, ‘episodic’: ‘1’, ‘show’: ‘The Right Stuff’, ‘season’: ‘1’, ‘plexHash’: ‘c31133fe8e4dc93f87d213b77989e13ba8651ce1’, ‘filename’: ‘%2Fvolume1%2Fvideo%2FTV%20Show%2FThe%20Right%20Stuff%20%282020%29%2Fseason%2001%2FThe%20Right%20Stuff%20%282020%29%2ES01E02%2Emp4’, ‘year’: ‘2020’, ‘duration’: ‘2672704’, ‘id’: ‘42148’}
2020-10-11 14:35:03,761 (7f46826d5700) : DEBUG (networking:143) - Requesting ‘http://127.0.0.1:32400/library/metadata/42148/tree’
2020-10-11 14:35:03,782 (7f46826d5700) : DEBUG (networking:138) - Fetching ‘https://meta.plex.tv/tv/guid/9f/9f8334be4d7fe1f85e523aaea9b15f74904ab73a.xml’ from the HTTP cache
2020-10-11 14:35:03,799 (7f46826d5700) : DEBUG (networking:143) - Requesting ‘https://meta.plex.tv/tv/names/en/d2/d27a1f11771200949714b1af99f048a416f5d6f4.xml’
2020-10-11 14:35:03,990 (7f46826d5700) : DEBUG (networking:143) - Requesting ‘https://meta.plex.tv/tv/names/en/5e/5eee38381388b6f30efdd5c5c6f067dbf32c0bb3.xml’
2020-10-11 14:35:04,186 (7f46826d5700) : INFO (init:369) - Searching for exact match with: The+Right+Stuff+%282020%29 (lang: en)
2020-10-11 14:35:04,187 (7f46826d5700) : DEBUG (networking:143) - Requesting ‘https://tvdb2.plex.tv/search/series?name=The+Right+Stuff+(2020)’
2020-10-11 14:35:04,775 (7f46826d5700) : ERROR (networking:196) - Error opening URL ‘https://tvdb2.plex.tv/search/series?name=The+Right+Stuff+(2020)’
2020-10-11 14:35:04,776 (7f46826d5700) : INFO (init:162) - HTTPError 404:
2020-10-11 14:35:04,777 (7f46826d5700) : INFO (init:379) - There was a problem attempting an exact TVDB match in The+Right+Stuff+%282020%29 (lang: en)
2020-10-11 14:35:04,777 (7f46826d5700) : INFO (init:369) - Searching for exact match with: The+Right+Stuff (lang: en)
2020-10-11 14:35:04,778 (7f46826d5700) : DEBUG (networking:143) - Requesting ‘https://tvdb2.plex.tv/search/series?name=The+Right+Stuff’
2020-10-11 14:35:05,271 (7f46826d5700) : INFO (init:537) - Scoring result: The Right Stuff (2019) (370961)
2020-10-11 14:35:05,273 (7f46826d5700) : INFO (init:581) - Score after heuristics: 76
2020-10-11 14:35:05,273 (7f46826d5700) : INFO (init:505) - Final result: MetadataSearchResult(lang=‘en’, thumb=None, score=76, year=‘2019’, id=‘370961’, name=‘The Right Stuff (2019)’)
2020-10-11 14:35:05,276 (7f46826d5700) : DEBUG (runtime:88) - Sending packed state data (607 bytes)
2020-10-11 14:35:05,276 (7f46826d5700) : DEBUG (runtime:924) - Response: [200] str, 648 bytes
2020-10-11 14:35:11,218 (7f46826d5700) : DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.agents.thetvdb/messaging/function/X0FnZW50S2l0OlNlYXJjaA__/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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__
2020-10-11 14:35:11,220 (7f46826d5700) : DEBUG (runtime:49) - Received packed state data (580 bytes)
2020-10-11 14:35:11,222 (7f46826d5700) : DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.agents.thetvdb/messaging/function/X0FnZW50S2l0OlNlYXJjaA__/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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__
2020-10-11 14:35:11,223 (7f46826d5700) : INFO (agentkit:961) - Searching for matches for {‘openSubtitlesHash’: ‘4a2808511d3100d6’, ‘episode’: ‘2’, ‘episodic’: ‘1’, ‘show’: ‘The Right Stuff’, ‘season’: ‘1’, ‘plexHash’: ‘c31133fe8e4dc93f87d213b77989e13ba8651ce1’, ‘filename’: ‘%2Fvolume1%2Fvideo%2FTV%20Show%2FThe%20Right%20Stuff%20%282020%29%2Fseason%2001%2FThe%20Right%20Stuff%20%282020%29%2ES01E02%2Emp4’, ‘year’: ‘2020’, ‘duration’: ‘2672704’, ‘id’: ‘42148’}
2020-10-11 14:35:11,224 (7f46826d5700) : DEBUG (networking:143) - Requesting ‘http://127.0.0.1:32400/library/metadata/42148/tree’
2020-10-11 14:35:11,243 (7f46826d5700) : DEBUG (networking:138) - Fetching ‘https://meta.plex.tv/tv/guid/9f/9f8334be4d7fe1f85e523aaea9b15f74904ab73a.xml’ from the HTTP cache
2020-10-11 14:35:11,266 (7f46826d5700) : DEBUG (networking:138) - Fetching ‘https://meta.plex.tv/tv/names/en/d2/d27a1f11771200949714b1af99f048a416f5d6f4.xml’ from the HTTP cache
2020-10-11 14:35:11,290 (7f46826d5700) : DEBUG (networking:138) - Fetching ‘https://meta.plex.tv/tv/names/en/5e/5eee38381388b6f30efdd5c5c6f067dbf32c0bb3.xml’ from the HTTP cache
2020-10-11 14:35:11,307 (7f46826d5700) : INFO (init:369) - Searching for exact match with: The+Right+Stuff+%282020%29 (lang: en)
2020-10-11 14:35:11,308 (7f46826d5700) : DEBUG (networking:143) - Requesting ‘https://tvdb2.plex.tv/search/series?name=The+Right+Stuff+(2020)’
2020-10-11 14:35:11,738 (7f46826d5700) : ERROR (networking:196) - Error opening URL ‘https://tvdb2.plex.tv/search/series?name=The+Right+Stuff+(2020)’
2020-10-11 14:35:11,739 (7f46826d5700) : INFO (init:162) - HTTPError 404:
2020-10-11 14:35:11,740 (7f46826d5700) : INFO (init:379) - There was a problem attempting an exact TVDB match in The+Right+Stuff+%282020%29 (lang: en)
2020-10-11 14:35:11,740 (7f46826d5700) : INFO (init:369) - Searching for exact match with: The+Right+Stuff (lang: en)
2020-10-11 14:35:11,741 (7f46826d5700) : DEBUG (networking:143) - Requesting ‘https://tvdb2.plex.tv/search/series?name=The+Right+Stuff’
2020-10-11 14:35:12,151 (7f46826d5700) : INFO (init:537) - Scoring result: The Right Stuff (2019) (370961)
2020-10-11 14:35:12,152 (7f46826d5700) : INFO (init:581) - Score after heuristics: 76
2020-10-11 14:35:12,153 (7f46826d5700) : INFO (init:505) - Final result: MetadataSearchResult(lang=‘en’, thumb=None, score=76, year=‘2019’, id=‘370961’, name=‘The Right Stuff (2019)’)
2020-10-11 14:35:12,155 (7f46826d5700) : DEBUG (runtime:88) - Sending packed state data (607 bytes)
2020-10-11 14:35:12,155 (7f46826d5700) : DEBUG (runtime:924) - Response: [200] str, 648 bytes

[FordGuy61]

No auto match using the following naming:
/TV/The Right Stuff (2020)/Season 01/The Right Stuff (2020).mkv

A manual match worked using The Movie Database agent.

[RubyRedRick]

Thanks that worked, although I’m pretty sure I’d tried that before.

[FordGuy61]

Update: The series ID from TheTVDB can be used when manually matching.

Just noticed this thread:

Add back the option to match show by TVDB ID

There used to be an option in the match dialog to search by TVDB ID in case it couldn’t find the show by title. I would like to have this option back, as I recently encountered a situation that requires it: [image] Looking at the above TVDB search results, you can see that there are two shows with essentially the same title that came out in the same year (2020). In my library I have the second one, but no matter what I search in the match dialog the only result is the first one. In these cases…

[meebzorp]

See my post for the trick fix: Tip on Matching in the TVDB to Fix Wrong Result

[FordGuy61]

Another good tip. Thanks!