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Plex Media Server NAS & Devices
1

After I updated my Plex Media Server on my Nvidia shield to 1.22.2.4282 I get the screen below

4-23-2021 10-44-13 AM
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I can access the Library from Plex app on the nvidia shield, Windows desktop App, and android mobile app. I only get this error on the plex web app 4.56.3. I have a computer that I left the plex web app open before I updated my media server so it is still plex web app 4.55.0. With Plex web app 4.55.0 I see the library in question with no issues.

4-23-2021 10-50-15 AM
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4-23-2021 10-50-49 AM
Here is how it looks in web 4.55.0
4-23-2021 10-53-30 AM
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I tried rescanning the library but this did not fix the issue in plex web app 4.56.3

3 Likes
2

Getting plagued by that too on Windows App:

image
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Its a UI issue, the library is still there and accessible from homescreen.

3

How long have you been experiencing this issue?

4

have you updated to 1.22.3.4392 ?

5

I believe 1.22.3.43.92 is not available for PMS running on the Nvidia shield via the play store.

6

Since the latest updates to PMS and WebApp,.

PMS Version 1.22.3.4392
Plex WebApp. Version 4.56.4

7

I’m having this same issue as well. Windows 10 ran an update a few nights ago and now I’m noticing this issue. Like others say, content is accessible through home screen and works on Apple TV and Roku streaming devices without an issue.

8

Can you go to https://app.plex.tv/desktop/#!/settings/web/debug and hit the Reset Defaults button at the bottom. It will reset your pinned items and web app settings but it should get you out of that state. The Desktop app should have the same in its debug settings

6 Likes
9

Thanks, I was having the same issue (but with only one of my libraries) and this fixed it.

10

This also fixed my issue.
Thank you very much.

11

I treid resetting, as described above, but no luck. I’m having this issue on all my devides.
Running the lastest Synology package. VERY frustrating.

12

Getting this in my console when opening the home screen and all suggested tabs per library:
Failed to load resource: net::ERR_NAME_NOT_RESOLVED
904-904-7fdff41d01777c4b0fb3-plex-4.56.4.17022-adbef9a.js:2 Sending POST request with Content-Type “application/json”. This can result in an unnecessary OPTIONS preflight request.
(anonymous) @ 904-904-7fdff41d01777c4b0fb3-plex-4.56.4.17022-adbef9a.js:2
904-904-7fdff41d01777c4b0fb3-plex-4.56.4.17022-adbef9a.js:2 {
“message”: “Network Error”,
“name”: “Error”,
“stack”: “Error: Network Error\n at e.exports (https://app.plex.tv/desktop/js/904-904-7fdff41d01777c4b0fb3-plex-4.56.4.17022-adbef9a.js:2:137939)\n at XMLHttpRequest.p.onerror (https://app.plex.tv/desktop/js/904-904-7fdff41d01777c4b0fb3-plex-4.56.4.17022-adbef9a.js:2:134277)\n at XMLHttpRequest.i (https://app.plex.tv/desktop/js/904-904-7fdff41d01777c4b0fb3-plex-4.56.4.17022-adbef9a.js:2:61429)”,
“status”: 0

I can browse my library on web though.On mobile, it’s the same. Remote connection or on internal netwerk, same issue.

13

So you are getting the same error as screenshot others provided above or some other error? Did you recent delete any libraries or disable any online sources? What happens if you reset customizations?

14

I re-checked, it was another issue.
Had a database error, so I just rebuild my entire database.

15

Same here. Running PMS 1.22.3.4392 on Windows 10. All my libraries show on home screen except one. I tried resetting customizations and it still doesn’t show any content; but does in the browser or on a mobile device just fine- just not from PMS, and ONLY that one library.

1 Like
16

Did you reset defaults?

17

Yes, I did.

18

That fixed it for me. Thank you!

19

Had same Issue here, resetting custom settings managed it though - and have to go through the pain again re-restoring the settings manually :confused:

However, search still found entries in this Library and playing did not appear to be any kind of problem - however, browsing isn’t fun without it.

EDIT: This fixed it for web-app only, the Plex “Player” App (Windows) still greets me with this error. (Yes, restarted App and “even” logged on from a fresh PC that hadn’t encounter that issue yet)

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20

When you Restore the Defaults what does it wipe out besides your pinned items?

Just the settings under???

PLEX WEB
1.General
2.Quality
3.Debug
4.Player

Any ideas why this is happening and if it will continue to happen?