Just reset my password as instructed by Plex. Now I am trying to enable two-factor authentication for an additional layer of security. In order to enable two-factor authentication, I first need to verify my email address. I have clicked the ‘Send Verification Email’ three times over the past hour…

Hello @gbrandel , thanks for reaching out. Based on the account logs it looks like your IP is temporarily blocked due to too many request. You should just need to wait up to 24 hours before trying again. Please reply back if you’re still having issues.

Using a temporary Plex account to post this: I am experiencing this problem as well. Tried to reset my password by typing in my email address. It said I would receive an email but I did not receive any. Checked my junk folder as well but no email. I have tried to do this multiple times today wi…

[image] mhrb: Tried to reset my password Please go visit the thread that @Atomatth linked towards

Just a quick follow-up note. Thank you for the quick reply! All of my verification emails did show up last night (about 24 hours after I had originally clicked the verify email button). I’ve never encountered that long of a delay when verifying email for any other service. Very odd. In any even…

I’m also not getting the verification email. Plex staff, please check my email on your mail server. I also did not receive the Breach email, so it could be related. I want to enable 2FA, and email verification seems to be required. For those of us who are able to reset our passwords by logging int…

[image] kishkaru: May I suggest keeping this thread (or something similar) pinned / open indefinitely? And put a link from the Support page to here. Well, we do already have a dedicated thread for that :wink: Please go here: [image] No Password Reset mail received Plex Medi…

It’s not the same… This thread is ONLY for people not receiving the reset email! Posts not about that will be deleted without warning

Ok I posted over there. If that thread is meant for verification emails as well, then maybe change the thread title and description to say so. Otherwise we will consider it “off topic” and won’t post there.

Sadly only for reset pwd emails :frowning:

@kishkaru it looks like at some point your or a spam blocker in your email app marked our emails from this mail server as spam so the mail server stops sending things to that address. I have removed your email from the spam list so it should work now if you try the verify email again.

Not receiving email verification email

General Discussions

dane22 August 29, 2022, 9:14am 7

Well, we do already have a dedicated thread for that

Please go here:

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Plex not sending verification email General Discussions account	35	1145	May 10, 2022
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Not receiving email verification email

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