Not receiving PLEX emails

In a world where we normally unsubscribe and try to reduce the number of emails we receive, I would actually like to receive news, updates, and offers from PLEX, but the fact of the matter is, I have not received an email from PLEX since I signed up and received the ‘Welcome to Plex!’ email. I realized this when folks were talking about receiving a special offer for reduced Lifetime Plex Pass, and now, my good friend shared that he received an email re: the updated Roku PLEX app. I have searched and searched online to try and sign up to receive emails but to no avail; I’ve even gone into my server settings > Account and verified that I’m currently subscribed to the newsletter.

If anyone can help with the matter, I’d greatly appreciate it, thanks!

There was a problem with your account. This has been rectified and you should now be able to receive email from Plex again.

Thank you for your assistance!

Same for me not getting any emails and verified as subscribed