You are currently subscribed to the Plex newsletter. But we have been unable to e-mail you.

General Discussions
1

Hi all

I just checked my profile and saw the following:
You are currently subscribed to the Plex newsletter. But we have been unable to e-mail you.

Can someone elaborate on that? Is that only for the last newsletter, or could it perhaps have happened 3 months ago and then Plex just stopped sending me newsletters due to a onetime e-mail delivery failure?

Thanks!

2

This message indicates not a one-time failure, but several repeatedly ‘bounced’ emails from your email address.
Have you verified that your email address in here https://plex.tv/users/edit
is still working and is not bouncing due to a ‘filled-up’ inbox or some aggressive anti-spam settings?

3

Hi Otto

Yes, my e-mail is verified. I did that when I created it back in April 2015. The e-mail address is my “daily-used” one.
It appears that the last Plex News mail is from 4th of March 2016. I’ve received several other e-mails from Plex since then, just not any Newsletters.

Darn it, that means I could have missed out on Lifetime offers? :frowning:

4

I’ve relayed your inquiry to the support staff. They may be able to shed some light.

5

Thank you for your help!