Not recognizing content



I've been running plex media server on a raspberry pi 3, but I now want to try running it on an old laptop running Kubuntu 18.04 in stead. So I have installed plex media server on the laptop (macbook 5.1) and plugged in my external hard drive with all my media on it, but plex media server will not see anything on the drive. It worked perfectly on the raspberry pi using the same drive and nothing has been changed on the harddrive... I have followed all naming conventions - and, as I said, it worked on the pi...
Can anyone please help?


how did you plug your storage… do you have a direct connection (e.g. USB) or is it wired through your network?
As you’re working on a Linux platform… have you checked permissions?


Also, @ChuckPA wrote an excellent guide on attaching external storage