Svr Version 1.18.2.2058, web client Version 4.8.4.
I have the exact same problem and have tried everything @charleylabri mentioned in the first post.
I thought the problem had something to do with me relocating my media and plex files to Unraid, but I have tried everything I have googled but still no joy.
I can see the posters if I click on the pencil edit and I can manually change but it doesn’t happen automatically. When I perform the scan library movie title screenshot refreshes and flips blank just before going back to the screenshot.
Is this definitely a Plex problem? I just assumed I have done something wrong with my move to unraid from windows.
Happy for any suggestion as I’m out of ideas!