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Please go to the Synology itself.

  1. Stop Plex
  2. Open File Station
  3. If you don’t see the Plex share on the left side, Grant yourself permissions:
    Synology FAQ - Questions, Answers, and a few How-To's
  4. Now open Plex / Library / Application Support / Plex Media Server
  5. Right-click Logs and Compress to Logs.zip
  6. It will create the ZIP file
  7. When complete, (watch the Synology activity indicator)
  8. Download from your Syno and upload here.
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