Keep in mind, once you login to your phone, your Google account will automatically sync in the background.
Hereâs an android link with a bunch of suggestions that may help:
https://forums.androidcentral.com/samsung-galaxy-s7/657347-redirecting-virus.html
Found something that allows me to click and hold the ad when it pops up and it will show me what launched the ad.
Next ad I see I will beable to find out where its coming from.
I second that.
@MorpheusX
Please donât trust Google. Do NOT download from the play store. That just links google and all of it stealing technologies back on your phone.
You are a PlexPass member. You can download the APK directly from these forums and bypass google altogether.
I would completely wipe the phone again and go through the âwelcome to your new phoneâ crap BUT donât link(login) to anything.
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Like the old AMC pre-movie trailer, âSilence is golden.â
Downloading the application from Plex website seems to have resolved the issue with the ads being shown on the phone, the version that is downloaded from the google play store has the ads pop up in it.
As @NewPlaza stated, you canât trust Google and thats why all Android devices only get DMZ access on my network with massive restrictions.
This must be some other app ad. I have plex on my phone without plexpass (just use for deleting or previewing staff) and never see a single ad
Thatâs creepy as hell.
Since the mast majority of Andoid users doesnât experience this (yet?), I wonder if it is Google, who are trying something on a limited group of users,
or
if it is something else, like an ISP who has found a way to inject its own ad robot into peopleâs app store downloads.
But it still sounds not very likely. I donât believe an ISP can tamper with app store downloads so easily, unless they managed to disable or circumvent integrity checks.
Which would be a major scandal, IMHO.
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Can you make a list of all apps, you installed after resetting the phone?
(Even those which you think are âstandardâ or absolutely required to work with either your hardware, or your router, or NAS, or ISP etc.pp.)
btw: did you have to enable âapp installation from foreign sourcesâ (or similar wording), before you were able to install the .apk from the Plex website?
To clarify some things, the Plex for Android app contains adverts but only for News and third party content, and they are always videos that play inside the app. The adverts would also be age appropriate for any age and wouldnât include nude adverts.
It sounds like you have some malware on your device or possibly on your network (though this seems unlikely). I would suggest you install a malware detector like this one; https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware
You can skip the premium options / trial, update the malware database and then run a full device scan. It will take a few minutes but it should find anything dodgy that has been installed.
The fact that your getting it after a factory reset is very concerning, I would be tempted to boot your Note 10 into the recovery mode, wipe the cache and then do a factory reset / reformat from the recovery menu. This will reset the device completely without any third party interference.
If you install Plex for Android from the Google Play Store be sure to update the version to the latest available and that the app is from âPlex, Inc.â. When installing the APK via sideloading, be sure to only download a copy from forums.plex.tv / downloads.plex.tv, any other source is most likely modified in some way.
Iâm glad you were able to get it resolved. But I agree with others, that it has to be another app or perhaps malware stuck in your cache, as I and others use the Plex from the Google Play Store without issue. If the Play Store was the case I guarantee that others would have made a stick about it, and since Plex is a pretty high profile app, it would have been in the news as well.
as @sixones has suggested, even though you donât seem to be getting the ads now, I would still go through the steps @sixones laid out. It is very possible that this malware still exists, and could cause a lot more issues in the future.
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I say another app. Perhaps a file manager app
Out of curiosity, can you please post the path to where you downloaded the app from plexâs website? When I go to the download page/mobile/android, it just redirects you to the Google Play store. Thanks to @graham for pointing this out.
Download links are in the Android client announcements.
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perhaps related?
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Wow, thanks for that link.
I was just starting to consider the shift from iOS to Android phones but this is the type of stuff that keeps me at Apple (as much as I want to switch).
I donât need my wife calling me while I am on the road for work because her phone is suddenly unusable.
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+1
This article might help folks identify the applications that use the BeiTaAd plugin (list at the end of the article).
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