NVidia Shield CANNOT be recommended for large collections. Device crashes, missing files, etc...

I’ll add my vote for another frustrated user.

The Shield transcodes much faster than my NAS but with the latest update it seems to have broken sync (unable to analyze media and things that somehow do sync are missing metadata).

Add the Shield issues (missing files over SMB, unreliable sleep/power, and adoptive storage is handled poorly) and I’m finding less and less to like.

As a simple client, I think the Shield is fine, but perhaps trying to make it a server is a bit overreaching.

Yeah plex on the shield was awesome at first glance when doing a quick test… until you put it into real world situations.
And the devs dont seem to care much…

ADvorsky
I agree with everything you wrote but for one point. It appears from other forums that both Plex and nvidia have been aware of a number of these issues since at least June 2016 and the Shield 2015. i.e. Losing the share mounts and not being able to restore them.

In other words, they’ve acknowledged these issues but have not done much to correct them.

It bugs the hell out me when customers are knowingly made into beta testers and market testers for stuff that is known to be crap.

As a Plex Pass member I enjoy getting releases in advance and being a “beta tester”. But I’m confident that Plex has done rigorous testing themselves; and have not pushed out something that is not ready.

This is different. It appears they know there are major flaws but continue to push this $400 Server as ready - at the cost of loyal Plex customers and users.

I’ve mentioned before that I’ve returned my Shield. I plan on cancelling Plex Pass as well.

yep also very frustrated, I’ve not got a massive collection of music, probably about 300 albums all in FLAC. Tracks missing from virtually every album and some albums not even listed.

Pretty sure the recent update has caused this along with the remote now having a mind of its own, stopping starting, volume changing and not working correctly with my B&W Zeppelin wireless (it used to beautifully)

I assume everyone is venting their frustration at Nvidia as well?!?

This is exactly the reason why I’m buying a new HTPC, this is my order to be so far www.webhallen.com/se-sv/varukorgen/185816. And I’m going to use Nvidia as a Media Player.

Hi everybody,
FYI - Shield developers started to roll out new FW to some Beta Users. This FW Update is taking care of the issue of SMB - fles missing. I am going to test the new FW on my own today.

@Ditter said:
Hi everybody,
FYI - Shield developers started to roll out new FW to some Beta Users. This FW Update is taking care of the issue of SMB - fles missing. I am going to test the new FW on my own today.

Awesome, please report back to us with your findings :o

related threat in the Geforce Forum :slight_smile:

They need to test it with large libraries. I found that as I added libraries the smb situation degraded from losing shares and ultimately not being able to restore them or see them

ok… I have installed the new Beta FW yesterday and did some testing today… I can confirm everything is working for me now… my liberary has round about 1300 items

Hi everyone here,

I got a problem that a lot of people seems to have as well.
I just received my 16Gb Shield TV (2017) a few days ago and I encounter a big problem.
I bought it mainly to act as a Plex server to serve my media outside my local network.

And the Plex server was disconnecting randomly and when it was not disconnected, the media were not available.
That’s bad when you want to see your media outside your home.

I crawl a lot of websites to see if anyone as a fix to this problem and saw a lot of answers. Unfortunately none works.

Nevertheless I find a way to solve this for sure.
My Shield runs v5.1 and here (https://forums.geforce.com/default/topic/994727/shield-tv/shield-experience-upgrade-5-1-for-shield-tv/), you can see the release note.
You can notice the “Fixes cases where Network Attached Storage mounting stops working when SHIELD is set to some EU languages.” at the end.

  • My Shield language was French so I changed it to English (US) to be sure not to be on a European language.
  • And the Shield is on IPv6 by default so I moved it to IPv4.

Since I did these change, everything works perfectly. No drop of the server, no drop of the NAS ** for weeks**.
It is an extreme media machine. With it, the Shield TV is the perfect Plex server. Everything works beautifully.

I hope this could solve your problem as well.

Best regards

Running now 4300 Movies, 62 Tv-Shows ca 800 episodes on my Nvida Shield Pro, Using Synology 1512+ Nas with NTFS to connect to my Shield all is running like a dream. 720/1920/4K (with 4k I’m using kodi) x265x264. Ps you need the Shield Pro. :wink:

+1 on this issue. I actually just went to play around with the settings and tried turning off IPv6 before seeing this post. We’ll see if it resolves but looking forward to this update as SMB has been super unreliable lately.

Good news that the SMB issues seem to be resolved as I’m considering getting a shield as a server/client. Can anyone tell me why the PRO version is recommended? All my media is stored on a NAS … is the 16 GB model not big enough for the metadata or something?

@mkowske said:
Good news that the SMB issues seem to be resolved as I’m considering getting a shield as a server/client. Can anyone tell me why the PRO version is recommended? All my media is stored on a NAS … is the 16 GB model not big enough for the metadata or something?

Many people think its not enough storage for the metadata, but I have thousands of video files and am using the 16gig Shield, and I still have almost all of the 11gigs that arent used by the OS available to use. IIRC my metadata takes up less than a gig. If you have it set to download trailers or create video clips or chapter thumbnails and have a massive library, then you might need the pro.

I’ve literally just bought one online and then stumbled upon this post :’(

I’ve got a pretty huge library at the moment on my HP microserver and it handles things ok’ish.

I was hoping this was going to be the answer to my transcode problems but judging from most of these posts it looks like I’m going to have more problems than I started with?

My major concern was how simple it would be converting from Windows to Nvidia shield with such a huge library without having to correct incorrect matches but this seems like a tiny issue now in comparison to everything posted above.

I might just stick with my microserver and use the shield as a dedicated player instead.

Thanks all for your input. Sounds like I’ve dodged a bullet swapping over

Definitely stay away from the Shield as a server option if you require any sort of reliability. Shield PMS was really half baked and should have never been released. Almost every feature or function is broken or buggy. Library size issues. SMB issues. Metadata issues. And even streaming to clients on a wired network was pretty poor. I bought the Shield specifically for a low power Plex server. I gave up after months of troubleshooting, and went back to an older Windows tower.

On a side note though, the Plex client on the Shield is awesome. Works great. Looks great.

In april my Nvidia Shield Tv Pro was working ok with transcoding, h265 now it is just hanging?

Synology Nas with 4500 movies

Perhaps of relevance to those of you that bought an NVidia Shield for DVR functionality under Plex is that Channels DVR now has a beta NVidia Shield port:

I’ve tried it and it’s pretty effective, and Plex integration is as simple as pointing at the TV and Movies folders. However, it is very focused on using the Apple TV 4 as a client (very nice) at present, with no actual dedicated Shield client.

yeah this really has gotten under my skin. I have a movie folder with 790+ movies and all of them do not show when using the SHIELD as a PMS. Hopefully they’re looking to fix this.