Nvidia Shield - Constant audio desync, video stutters/pixelation/tone mapping issues

Plex Players Streaming Devices
,
22

Logs and samples can be found [here].(Plex - Google Drive)

As previously mentioned, devices tested:
Nvidia Shield Pro 2019: Plex for Android version 10.17.0.805 (2b228650) (issues shown)
PC/Laptop: Plex for Windows Version 1.90.1.118-a4bc1429 (no issues shown)

Issues with pixelation / artifacts are shown on all samples except “The Outpost” as far as i can see, worst pixelation are shown on Godzilla 2014 UHD.

Logs from the ShieldTV Pro are for the main files, not the samples.
Ive also attached Plex Server syslogs on the share.

23

Please install Version 9.2.0 (33.2.0.201)
This should fix the most Problem.

24

The latest beta on the Shield TV Pro is totally borked. I couldn’t resume a film and was experiencing pixelation and glitching when restarting.

Come on Plex sort it out.

I’m back on 10.16 and everything is back to normal.

1 Like
25

How did you revert to 10.16?
Manual APK install?

26

It is unlikely to be a Shield OS Problem, it’s a Plex player issue as someone has already mentioned they can revert down in the Plex Player app and the issue goes away.

I mean admittedly, if you are on a beta - expect some breakage to occur, it’s a beta after all.

You can unenroll from the Beta in Google, uninstall app - reinstall app.

Just as an update, it is now occurring on TV shows for me as well.

27

Okey, actually tried that, unenrolled from beta. Tried reinstall on both Android phone and Shield, still get the 10.17.0.850 version.

Maybe its a delay, but Ive tried reinstall now an hour later, same version.

Is it possible to revert / downgrade from beta within the app?

28

Uninstall. Use your phone to leave the beta. Wait 5 minutes. Reinstall.

29

Glitches, yes, totally broken playback, no, not even in a beta. That’s an alpha status fail.

30

Sure, but, you can already see in this threat that it doesn’t affect Chuck currently.

It’s reasonable to say, that there can be scenarios and / or issues that pop up that the Plex team can’t reproduce in an alpha testing environment. or pass through even beta testing.

31

There are many bugs in 9.1.1 and be fixed in 9.2.0.
I was extremely unhappy with 9.1.1. The system froze, films jerked and I always wanted to go back from atv11 to atv 9. After the update to 9.2.0 I am now largely satisfied.

32

Same issue with pixelation on a very similar setup. Feels like an issue that has been introduced over the last two weeks.

Server Version 1.40.3.8530
Player Version 10.17.0.805 (also tested with 10.16.0.758)

Setup:
Nvidia Shield Shield Pro 2019 > HDMI 1 > Sony XR90 > HDMI 3 > Sonos Arc

Configuration on Nvidia Shield Player:
Passthrough: HDMI
Refresh Rate Switching: On
Resolution Switching: Off
Auto Play Countdown: 5 Seconds

Nothing to do with anything related to V9 - Sure older version may not experience the issue but this is a new bug.

I’ve tested with the current Beta release and latest stable version in the store. Same result - pixelated content.
The issue does not happen with the same content on other players (Kodi etc)

Perhaps this is a server version issue?

33

Also, a new Sony TV Update was released recently for my model at least: Firmware update to v6.7532 | Sony UK

34

I can’t get any pixelation.

My playback here:

  1. Shield SW 9.1.1 (been rock solid)
  2. Plex app- No refresh rate switching or resolution switching
  3. Shield PMS – both on / off – no difference.
  4. No other apps loaded on the shield.

I can’t repro this with what I have. I’m going to grab the samples above and test next.

I’ve looked at the app’s development logs. There were no changes to the player for 10.16 or, what I have here, 10.17

shield-2
shield-2612×816 73.8 KB

shield-1
shield-1816×612 135 KB

35

Yeah, I have the same build as you.

If I recall, from conversations long ago, your plex server is on bare metal and not dockerized is that correct?

I am wondering if a library or kernel has been upgraded since then.

It does seem that the pixelation is occurring in the same sections if I watch a movie, but it seems to absolutely be a tone mapping issue from my side.

But I did see some other issues with movies like Airplane having audio or video stuttering.

I attempted to wipe the Plex App’s data configuration, but it seems like it might have pulled down the configuration for the app again afterwards?

I have added a 20 second video of what is occurring with the Migration movie.

Here is the log files from the server and client for that movie
migration-after-plex-app-wipe.txt (463.3 KB)
Plex Media Server Logs_2024-06-08_18-36-42.zip (3.7 MB)

As someone previously mentioned, this makes it near impossible to watch 4K at the moment though, which is a bummer for the weekends. :confused:

EDIT:

Do any of you with a Shield have AI Upscaling turned on? :thinking:
Also for reference, my shield device is over ethernet, not wi-fi.

36

My server is bare metal, ubuntu 22.04.4 LTS server. (an older xeon CPU)

I just played the sample Godzilla and Mad Max files from above – PERFECT.

The Shield Pro 2019 is DirectPlay for all this – unless the settings are all borked up (Original & Automatic subs are essential for me)

Now the challenge is indeed to figure out the root cause of the breakage.

37

For me, all of the videos I am having issues with, are doing Direct Play as well.

Screenshot 2024-06-08 at 6.38.14 PM
Screenshot 2024-06-08 at 6.38.14 PM1206×756 78.5 KB

From a server side perspective:

INXI output:

$ inxi -Fxz                                                                                                 [19:02:34]
System:
  Kernel: 6.8.0-35-generic arch: x86_64 bits: 64 compiler: gcc v: 13.2.0
  Console: pty pts/0 Distro: Ubuntu 24.04 LTS (Noble Numbat)
Machine:
  Type: Desktop Mobo: Micro-Star model: MPG Z790I EDGE WIFI (MS-7E03) v: 1.0
    serial: <superuser required> UEFI: American Megatrends LLC. v: 1.90 date: 01/10/2024
CPU:
  Info: 14-core (6-mt/8-st) model: 13th Gen Intel Core i5-13600K bits: 64 type: MST AMCP
    arch: Raptor Lake rev: 1 cache: L1: 1.2 MiB L2: 20 MiB L3: 24 MiB
  Speed (MHz): avg: 1579 high: 3235 min/max: 800/3500:2600 cores: 1: 801 2: 799 3: 1093 4: 800
    5: 888 6: 1322 7: 799 8: 800 9: 3235 10: 2364 11: 2551 12: 800 13: 2550 14: 2394 15: 1780
    16: 2600 17: 802 18: 1808 19: 2600 20: 799 bogomips: 139776
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Raptor Lake-S GT1 [UHD Graphics 770] vendor: Micro-Star MSI driver: i915
    v: kernel arch: Gen-13 bus-ID: 00:02.0
  Display: server: X.org v: 1.21.1.11 with: Xwayland v: 23.2.6 driver: N/A tty: 119x60
  API: EGL v: 1.5 drivers: iris,swrast platforms: active: gbm,wayland,surfaceless,device
    inactive: x11
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: mesa v: 24.0.5-1ubuntu1 note: console (EGL sourced)
    renderer: Mesa Intel Graphics (RPL-S), llvmpipe (LLVM 17.0.6 256 bits)
Audio:
  Device-1: Intel Raptor Lake High Definition Audio vendor: Micro-Star MSI driver: snd_hda_intel
    v: kernel bus-ID: 00:1f.3
  API: ALSA v: k6.8.0-35-generic status: kernel-api
  Server-1: PipeWire v: 1.0.5 status: active
Network:
  Device-1: Intel Raptor Lake-S PCH CNVi WiFi driver: iwlwifi v: kernel bus-ID: 00:14.3
  IF: wlo1 state: down mac: <filter>
  Device-2: Intel Ethernet I226-V vendor: Micro-Star MSI driver: igc v: kernel port: N/A
    bus-ID: 04:00.0
  IF: enp4s0 state: up speed: 2500 Mbps duplex: full mac: <filter>
  IF-ID-1: br-03f8ceff998b state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-2: br-0491be4d6a36 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-3: br-0f509a48d804 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-4: br-13a08289ec19 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-5: br-1b131e6be258 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-6: br-271e8e334d68 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-7: br-45d28fa3fc9a state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-8: br-56ed1cec6fb8 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-9: br-701ee2dc92b6 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-10: br-795b18a3a070 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-11: br-7de08036cfed state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-12: br-824dd4439723 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-13: br-ac3b2e8973de state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-14: br-b89e26ae354c state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-15: br-cf6d71aeeaee state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-16: br-e97efc7bae3c state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-17: br-eebebfe2cf5d state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-18: docker0 state: down mac: <filter>
  IF-ID-19: tailscale0 state: unknown speed: -1 duplex: full mac: N/A
  IF-ID-20: veth00ae81b state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-21: veth01295cd state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-22: veth01631f9 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-23: veth031c47e state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-24: veth04101e1 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-25: veth048c829 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-26: veth04a6972 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-27: veth0636727 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-28: veth0655460 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-29: veth0792fe6 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-30: veth10077b9 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-31: veth1049abf state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-32: veth14fc74d state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-33: veth165bea4 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-34: veth166e885 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-35: veth17c6671 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-36: veth1a6e7b7 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-37: veth1c72b32 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-38: veth1cb9fe6 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-39: veth1dad155 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-40: veth1dc0ed7 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-41: veth2403125 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-42: veth28c4f47 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-43: veth28d81f4 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-44: veth29b2f38 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-45: veth2cb215c state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-46: veth2d2df97 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-47: veth30bc8e2 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-48: veth334347f state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-49: veth3423e79 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-50: veth375c67e state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-51: veth3883cb2 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-52: veth3aeaba4 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-53: veth3d5ed3c state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-54: veth3fa6c16 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-55: veth3fc925b state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-56: veth412d6a1 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-57: veth422ec37 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-58: veth4308030 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-59: veth45a0de6 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-60: veth465e20a state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-61: veth4935aa9 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-62: veth4fb63e2 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-63: veth50c7989 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-64: veth514fd07 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-65: veth54102b6 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-66: veth5460568 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-67: veth56b9573 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-68: veth5a981d6 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-69: veth5c6cfd7 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-70: veth5c87a4c state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-71: veth5cb4674 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-72: veth5f1a66c state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-73: veth619a000 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-74: veth61e8b43 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-75: veth620fc84 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-76: veth643f2eb state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-77: veth6860f69 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-78: veth69287fe state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-79: veth69a0552 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-80: veth6c9320b state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-81: veth71c543e state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-82: veth7210bbd state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-83: veth7500875 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-84: veth78e1c81 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-85: veth7d5a0de state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-86: veth7ee6ee9 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-87: veth8092623 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-88: veth81ddbfb state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-89: veth838c7fc state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-90: veth87092c1 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-91: veth8fde4e6 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-92: veth9035b3a state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-93: veth918c157 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-94: veth938011b state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-95: veth955f74e state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-96: veth97899fb state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-97: veth9ba39e6 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-98: veth9e2757a state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-99: vetha1b53f0 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-100: vetha520e00 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-101: vetha74fa19 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-102: vetha7b85c3 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-103: vetha9363c3 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-104: vetha990f46 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-105: vethaa503ae state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-106: vethac07b45 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-107: vethac08f76 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-108: vethacbdda5 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-109: vethae9ca40 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-110: vethb0c7259 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-111: vethb0dd4b1 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-112: vethb2e50b1 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-113: vethb6351df state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-114: vethb645d1c state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-115: vethb67c957 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-116: vethba594f5 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-117: vethbcb2d50 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-118: vethbddc85a state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-119: vethbe2b9c0 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-120: vethbfaebde state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-121: vethc056173 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-122: vethc133215 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-123: vethc1e2b61 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-124: vethc87d7f7 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-125: vethc8a1052 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-126: vethc95c241 state: up speed: 10000 Mbps duplex: full mac: <filter>
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  IF-ID-130: vethcc0c5b6 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-131: vethce7d276 state: up speed: 10000 Mbps duplex: full mac: <filter>
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  IF-ID-133: vethd115526 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-134: vethd7cfdab state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-135: vethd8ad1e7 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-136: vethd8d640b state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-137: vethd9c8076 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-138: vethdb6e018 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-139: vethe08602a state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-140: vethe0b2f0c state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-141: vethe16d6d9 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-142: vethe1b9b8d state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-143: vethe1fbb9d state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-144: vethe43ac11 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-145: vethe448814 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-146: vethe72fed5 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-147: vetheb4c8ff state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-148: vethed782c0 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-149: vetheec1fce state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-150: vetheef8780 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-151: vethf2a89aa state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-152: vethf34cf33 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-153: vethf712be5 state: up speed: 10000 Mbps duplex: full mac: <filter>
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  IF-ID-158: vethfc2a84c state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-159: vethfc9a50a state: up speed: 10000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel AX211 Bluetooth driver: btusb v: 0.8 type: USB bus-ID: 1-14:7
  Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:
    hardware: no software: yes address: <filter>
RAID:
  Device-1: bpool type: zfs status: ONLINE level: mirror-0 raw: size: 1.88 GiB free: 1.69 GiB
    zfs-fs: size: 1.75 GiB free: 1.57 GiB
  Components: Online: 1: sda2 2: sdb2
  Device-2: docker type: zfs status: ONLINE level: mirror-0 raw: size: 1.81 TiB free: 1.75 TiB
    zfs-fs: size: 1.76 TiB free: 1.7 TiB
  Components: Online: 1: nvme0n1 2: nvme1n1
  Device-3: pool type: zfs status: ONLINE level: raidz2-0 raw: size: 100 TiB free: 38.2 TiB
    zfs-fs: size: 59.08 TiB free: 22.49 TiB
  Components: Online: 1: sdc 2: sdd 3: sde 4: sdf 5: sdg
  Device-4: rpool type: zfs status: ONLINE level: mirror-0 raw: size: 452 GiB free: 404 GiB
    zfs-fs: size: 438.01 GiB free: 390.22 GiB
  Components: Online: 1: sda4 2: sdb4
Drives:
  Local Storage: total: raw: 104.6 TiB usable: 61.29 TiB used: 36.71 TiB (59.9%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 990 PRO 2TB size: 1.82 TiB temp: 34.9 C
  ID-2: /dev/nvme1n1 vendor: Samsung model: SSD 990 PRO 2TB size: 1.82 TiB temp: 47.9 C
  ID-3: /dev/sda vendor: Samsung model: SSD 870 EVO 500GB size: 465.76 GiB
  ID-4: /dev/sdb vendor: Samsung model: SSD 870 EVO 500GB size: 465.76 GiB
  ID-5: /dev/sdc vendor: Western Digital model: WD221KFGX-68B9KN0 size: 20.01 TiB
  ID-6: /dev/sdd vendor: Western Digital model: WD221KFGX-68B9KN0 size: 20.01 TiB
  ID-7: /dev/sde vendor: Western Digital model: WD221KFGX-68B9KN0 size: 20.01 TiB
  ID-8: /dev/sdf vendor: Western Digital model: WD221KFGX-68B9KN0 size: 20.01 TiB
  ID-9: /dev/sdg vendor: Western Digital model: WD221KFGX-68B9KN0 size: 20.01 TiB
Partition:
  ID-1: / size: 395.99 GiB used: 5.78 GiB (1.5%) fs: zfs logical: rpool/ROOT/ubuntu_adv8kn
  ID-2: /boot size: 1.75 GiB used: 185.1 MiB (10.3%) fs: zfs logical: bpool/BOOT/ubuntu_adv8kn
  ID-3: /boot/efi size: 1.05 GiB used: 6.1 MiB (0.6%) fs: vfat dev: /dev/sda1
  ID-4: /var/log size: 390.98 GiB used: 776 MiB (0.2%) fs: zfs
    logical: rpool/ROOT/ubuntu_adv8kn/var/log
Swap:
  ID-1: swap-1 type: partition size: 8 GiB used: 7.9 GiB (98.8%) dev: /dev/sda3
Sensors:
  System Temperatures: cpu: 34.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Info:
  Memory: total: 96 GiB available: 94.06 GiB used: 61.7 GiB (65.6%)
  Processes: 1684 Uptime: 2d 6h 26m Init: systemd target: graphical (5)
  Packages: 1907 Compilers: N/A Shell: Zsh v: 5.9 inxi: 3.3.34

docker inspect plex

$ docker inspect apollo                                                                                     [19:05:33]
[
    {
        "Id": "3118840e230d5b1f675723670123cc77f06ca49b32cd43973c109c97523effec",
        "Created": "2024-05-11T22:32:28.367120987Z",
        "Path": "/init",
        "Args": [],
        "State": {
            "Status": "running",
            "Running": true,
            "Paused": false,
            "Restarting": false,
            "OOMKilled": false,
            "Dead": false,
            "Pid": 3572541,
            "ExitCode": 0,
            "Error": "",
            "StartedAt": "2024-06-08T17:05:33.570743474Z",
            "FinishedAt": "2024-06-08T17:05:32.042105959Z",
            "Health": {
                "Status": "starting",
                "FailingStreak": 0,
                "Log": [
                    {
                        "Start": "2024-06-08T19:05:08.78294934+02:00",
                        "End": "2024-06-08T19:05:08.84526024+02:00",
                        "ExitCode": 0,
                        "Output": ""
                    },
                    {
                        "Start": "2024-06-08T19:05:13.84644522+02:00",
                        "End": "2024-06-08T19:05:13.89044924+02:00",
                        "ExitCode": 0,
                        "Output": ""
                    },
                    {
                        "Start": "2024-06-08T19:05:18.891893385+02:00",
                        "End": "2024-06-08T19:05:18.9391232+02:00",
                        "ExitCode": 0,
                        "Output": ""
                    },
                    {
                        "Start": "2024-06-08T19:05:23.939421305+02:00",
                        "End": "2024-06-08T19:05:23.979748121+02:00",
                        "ExitCode": 0,
                        "Output": ""
                    },
                    {
                        "Start": "2024-06-08T19:05:28.980536775+02:00",
                        "End": "2024-06-08T19:05:29.041943241+02:00",
                        "ExitCode": 1,
                        "Output": "curl: (7) Failed to connect to localhost port 32400: Connection refused\n"
                    }
                ]
            }
        },
        "Image": "sha256:bd2a705539fb8e5a051e7754a97e7345e542e6e1aa374bf6d7cff0c2601034bd",
        "ResolvConfPath": "/var/lib/docker/containers/3118840e230d5b1f675723670123cc77f06ca49b32cd43973c109c97523effec/resolv.conf",
        "HostnamePath": "/var/lib/docker/containers/3118840e230d5b1f675723670123cc77f06ca49b32cd43973c109c97523effec/hostname",
        "HostsPath": "/var/lib/docker/containers/3118840e230d5b1f675723670123cc77f06ca49b32cd43973c109c97523effec/hosts",
        "LogPath": "/var/lib/docker/containers/3118840e230d5b1f675723670123cc77f06ca49b32cd43973c109c97523effec/3118840e230d5b1f675723670123cc77f06ca49b32cd43973c109c97523effec-json.log",
        "Name": "/apollo",
        "RestartCount": 0,
        "Driver": "overlay2",
        "Platform": "linux",
        "MountLabel": "",
        "ProcessLabel": "",
        "AppArmorProfile": "docker-default",
        "ExecIDs": null,
        "HostConfig": {
            "Binds": [
                "/mnt/docker/apollo:/config:rw",
                "/mnt/docker/apollo-transcode:/transcode:rw",
                "/mnt/pool/media:/pool/media:rw",
                "/mnt/docker/swag/etc/letsencrypt/live/doering.network/:/le-ssl:ro"
            ],
            "ContainerIDFile": "",
            "LogConfig": {
                "Type": "json-file",
                "Config": {}
            },
            "NetworkMode": "45d28fa3fc9a5a031e89eca0a7aed28a8b642c856a55b7a4d5804adde81ac22c",
            "PortBindings": {
                "1900/udp": [
                    {
                        "HostIp": "",
                        "HostPort": "1901"
                    }
                ],
                "3005/tcp": [
                    {
                        "HostIp": "",
                        "HostPort": "3005"
                    }
                ],
                "32400/tcp": [
                    {
                        "HostIp": "",
                        "HostPort": "32400"
                    }
                ],
                "32410/udp": [
                    {
                        "HostIp": "",
                        "HostPort": "32410"
                    }
                ],
                "32412/udp": [
                    {
                        "HostIp": "",
                        "HostPort": "32412"
                    }
                ],
                "32413/udp": [
                    {
                        "HostIp": "",
                        "HostPort": "32413"
                    }
                ],
                "32414/udp": [
                    {
                        "HostIp": "",
                        "HostPort": "32414"
                    }
                ],
                "32469/tcp": [
                    {
                        "HostIp": "",
                        "HostPort": "32469"
                    }
                ]
            },
            "RestartPolicy": {
                "Name": "unless-stopped",
                "MaximumRetryCount": 0
            },
            "AutoRemove": false,
            "VolumeDriver": "",
            "VolumesFrom": null,
            "ConsoleSize": [
                0,
                0
            ],
            "CapAdd": null,
            "CapDrop": null,
            "CgroupnsMode": "private",
            "Dns": [],
            "DnsOptions": [],
            "DnsSearch": [],
            "ExtraHosts": [],
            "GroupAdd": null,
            "IpcMode": "private",
            "Cgroup": "",
            "Links": null,
            "OomScoreAdj": 0,
            "PidMode": "",
            "Privileged": false,
            "PublishAllPorts": false,
            "ReadonlyRootfs": false,
            "SecurityOpt": null,
            "UTSMode": "",
            "UsernsMode": "",
            "ShmSize": 67108864,
            "Runtime": "runc",
            "Isolation": "",
            "CpuShares": 0,
            "Memory": 0,
            "NanoCpus": 0,
            "CgroupParent": "",
            "BlkioWeight": 0,
            "BlkioWeightDevice": null,
            "BlkioDeviceReadBps": null,
            "BlkioDeviceWriteBps": null,
            "BlkioDeviceReadIOps": null,
            "BlkioDeviceWriteIOps": null,
            "CpuPeriod": 0,
            "CpuQuota": 0,
            "CpuRealtimePeriod": 0,
            "CpuRealtimeRuntime": 0,
            "CpusetCpus": "",
            "CpusetMems": "",
            "Devices": [
                {
                    "PathOnHost": "/dev/dri",
                    "PathInContainer": "/dev/dri",
                    "CgroupPermissions": "rwm"
                }
            ],
            "DeviceCgroupRules": null,
            "DeviceRequests": null,
            "MemoryReservation": 0,
            "MemorySwap": 0,
            "MemorySwappiness": null,
            "OomKillDisable": null,
            "PidsLimit": null,
            "Ulimits": null,
            "CpuCount": 0,
            "CpuPercent": 0,
            "IOMaximumIOps": 0,
            "IOMaximumBandwidth": 0,
            "MaskedPaths": [
                "/proc/asound",
                "/proc/acpi",
                "/proc/kcore",
                "/proc/keys",
                "/proc/latency_stats",
                "/proc/timer_list",
                "/proc/timer_stats",
                "/proc/sched_debug",
                "/proc/scsi",
                "/sys/firmware",
                "/sys/devices/virtual/powercap"
            ],
            "ReadonlyPaths": [
                "/proc/bus",
                "/proc/fs",
                "/proc/irq",
                "/proc/sys",
                "/proc/sysrq-trigger"
            ]
        },
        "GraphDriver": {
            "Data": {
                "LowerDir": "/var/lib/docker/overlay2/da27420535e44b34e96ab05ed94b26ed196bf0606d75c2a786174a45fab15bc2-init/diff:/var/lib/docker/overlay2/6c4ce202b28dfbd64941f51ed78a642ffaa426f4546ba41b162b7ac13e5545b7/diff:/var/lib/docker/overlay2/41cb67ff7e09def37ea1603ce764bcff9e0d8c27b972f36a873f1c748e635d88/diff:/var/lib/docker/overlay2/ce1189fcc62876bf425872a7bfe035803fbc1e9bb577592975de1478f3d2a311/diff:/var/lib/docker/overlay2/d0d9722a8071d6e9afc3e6a1ebe5b59522c873948ef070b503088e49ccd43d71/diff:/var/lib/docker/overlay2/e32d58b156cf1da3cf226c32dccc22ab9c937bbe7d8813a39c48ac0afa48c42f/diff:/var/lib/docker/overlay2/f695b0af438f479945517e4d7fc53e19e5a2776799fefac0c03e312a061e298f/diff",
                "MergedDir": "/var/lib/docker/overlay2/da27420535e44b34e96ab05ed94b26ed196bf0606d75c2a786174a45fab15bc2/merged",
                "UpperDir": "/var/lib/docker/overlay2/da27420535e44b34e96ab05ed94b26ed196bf0606d75c2a786174a45fab15bc2/diff",
                "WorkDir": "/var/lib/docker/overlay2/da27420535e44b34e96ab05ed94b26ed196bf0606d75c2a786174a45fab15bc2/work"
            },
            "Name": "overlay2"
        },
        "Mounts": [
            {
                "Type": "bind",
                "Source": "/mnt/docker/apollo",
                "Destination": "/config",
                "Mode": "rw",
                "RW": true,
                "Propagation": "rprivate"
            },
            {
                "Type": "bind",
                "Source": "/mnt/docker/swag/etc/letsencrypt/live/doering.network",
                "Destination": "/le-ssl",
                "Mode": "ro",
                "RW": false,
                "Propagation": "rprivate"
            },
            {
                "Type": "bind",
                "Source": "/mnt/pool/media",
                "Destination": "/pool/media",
                "Mode": "rw",
                "RW": true,
                "Propagation": "rprivate"
            },
            {
                "Type": "bind",
                "Source": "/mnt/docker/apollo-transcode",
                "Destination": "/transcode",
                "Mode": "rw",
                "RW": true,
                "Propagation": "rprivate"
            }
        ],
        "Config": {
            "Hostname": "apollo",
            "Domainname": "",
            "User": "",
            "AttachStdin": false,
            "AttachStdout": true,
            "AttachStderr": true,
            "ExposedPorts": {
                "1900/udp": {},
                "3005/tcp": {},
                "32400/tcp": {},
                "32410/udp": {},
                "32412/udp": {},
                "32413/udp": {},
                "32414/udp": {},
                "32469/tcp": {},
                "8324/tcp": {}
            },
            "Tty": false,
            "OpenStdin": false,
            "StdinOnce": false,
            "Env": [
                "TZ=Europe/Stockholm",
                "PLEX_CLAIM=claim-",
                "ADVERTISE_IP=http://192.168.50.2:32400/",
                "PLEX_UID=1001",
                "PLEX_GID=1001",
                "ALLOWED_NETWORKS=192.168.50.0/24,172.16.0.0/11",
                "PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin",
                "TERM=xterm",
                "LANG=C.UTF-8",
                "LC_ALL=C.UTF-8",
                "CHANGE_CONFIG_DIR_OWNERSHIP=true",
                "HOME=/config"
            ],
            "Cmd": null,
            "Healthcheck": {
                "Test": [
                    "CMD-SHELL",
                    "/healthcheck.sh || exit 1"
                ],
                "Interval": 5000000000,
                "Timeout": 2000000000,
                "Retries": 20
            },
            "Image": "plexinc/pms-docker:plexpass",
            "Volumes": {
                "/config": {},
                "/transcode": {}
            },
            "WorkingDir": "",
            "Entrypoint": [
                "/init"
            ],
            "OnBuild": null,
            "Labels": {
                "com.docker.compose.config-hash": "a4403a6491acda41d8814126d351c18ff36287439a40e27092207e2e141fa9f8",
                "com.docker.compose.container-number": "1",
                "com.docker.compose.depends_on": "",
                "com.docker.compose.image": "sha256:bd2a705539fb8e5a051e7754a97e7345e542e6e1aa374bf6d7cff0c2601034bd",
                "com.docker.compose.oneoff": "False",
                "com.docker.compose.project": "media-servers",
                "com.docker.compose.project.config_files": "/home/user/Documents/github/docker-compose/home/media-servers/docker-compose.yaml",
                "com.docker.compose.project.environment_file": "/home/user/Documents/github/docker-compose/home/global.env,/home/user/Documents/github/docker-compose/home/media-servers/.env",
                "com.docker.compose.project.working_dir": "/home/user/Documents/github/docker-compose/home/media-servers",
                "com.docker.compose.service": "plex",
                "com.docker.compose.version": "2.27.0"
            }
        },
        "NetworkSettings": {
            "Bridge": "",
            "SandboxID": "93b84220f4840c16ac4c49da531f1c1822a8f57b714f495f920469eedbaa6ac6",
            "SandboxKey": "/var/run/docker/netns/93b84220f484",
            "Ports": {
                "1900/udp": [
                    {
                        "HostIp": "0.0.0.0",
                        "HostPort": "1901"
                    },
                    {
                        "HostIp": "::",
                        "HostPort": "1901"
                    }
                ],
                "3005/tcp": [
                    {
                        "HostIp": "0.0.0.0",
                        "HostPort": "3005"
                    },
                    {
                        "HostIp": "::",
                        "HostPort": "3005"
                    }
                ],
                "32400/tcp": [
                    {
                        "HostIp": "0.0.0.0",
                        "HostPort": "32400"
                    },
                    {
                        "HostIp": "::",
                        "HostPort": "32400"
                    }
                ],
                "32410/udp": [
                    {
                        "HostIp": "0.0.0.0",
                        "HostPort": "32410"
                    },
                    {
                        "HostIp": "::",
                        "HostPort": "32410"
                    }
                ],
                "32412/udp": [
                    {
                        "HostIp": "0.0.0.0",
                        "HostPort": "32412"
                    },
                    {
                        "HostIp": "::",
                        "HostPort": "32412"
                    }
                ],
                "32413/udp": [
                    {
                        "HostIp": "0.0.0.0",
                        "HostPort": "32413"
                    },
                    {
                        "HostIp": "::",
                        "HostPort": "32413"
                    }
                ],
                "32414/udp": [
                    {
                        "HostIp": "0.0.0.0",
                        "HostPort": "32414"
                    },
                    {
                        "HostIp": "::",
                        "HostPort": "32414"
                    }
                ],
                "32469/tcp": [
                    {
                        "HostIp": "0.0.0.0",
                        "HostPort": "32469"
                    },
                    {
                        "HostIp": "::",
                        "HostPort": "32469"
                    }
                ],
                "8324/tcp": null
            },
            "HairpinMode": false,
            "LinkLocalIPv6Address": "",
            "LinkLocalIPv6PrefixLen": 0,
            "SecondaryIPAddresses": null,
            "SecondaryIPv6Addresses": null,
            "EndpointID": "",
            "Gateway": "",
            "GlobalIPv6Address": "",
            "GlobalIPv6PrefixLen": 0,
            "IPAddress": "",
            "IPPrefixLen": 0,
            "IPv6Gateway": "",
            "MacAddress": "",
            "Networks": {
                "servarr": {
                    "IPAMConfig": null,
                    "Links": null,
                    "Aliases": [
                        "apollo",
                        "plex"
                    ],
                    "MacAddress": "02:42:ac:11:0b:07",
                    "NetworkID": "45d28fa3fc9a5a031e89eca0a7aed28a8b642c856a55b7a4d5804adde81ac22c",
                    "EndpointID": "49e9d7b82f95d483050a2cc5539c8190481c4363fec02ac481bbab37063ee773",
                    "Gateway": "172.17.11.1",
                    "IPAddress": "172.17.11.7",
                    "IPPrefixLen": 24,
                    "IPv6Gateway": "",
                    "GlobalIPv6Address": "",
                    "GlobalIPv6PrefixLen": 0,
                    "DriverOpts": null,
                    "DNSNames": [
                        "apollo",
                        "plex",
                        "3118840e230d"
                    ]
                }
            }
        }
    }
]
38

How does this one play for you ?

39 

  pool: pool
 state: ONLINE
  scan: scrub repaired 0B in 1 days 04:17:01 with 0 errors on Sun Jun  2 04:17:02 2024
config:

	NAME                                    STATE     READ WRITE CKSUM
	pool                                    ONLINE       0     0     0
	  raidz2-0                              ONLINE       0     0     0
	    ata-WDC_WD221KFGX-68B9KN0_  ONLINE       0     0     0
	    ata-WDC_WD221KFGX-68B9KN0_  ONLINE       0     0     0
	    ata-WDC_WD221KFGX-68B9KN0_  ONLINE       0     0     0
	    ata-WDC_WD221KFGX-68B9KN0_  ONLINE       0     0     0
	    ata-WDC_WD221KFGX-68B9KN0_  ONLINE       0     0     0

With that said, I did find one of my drives has a pre-failing smart status according to scrutiny. But nothing that should cause it to be providing pixelation issues like this if it is already spinning:

Screenshot 2024-06-08 at 7.34.01 PM
Screenshot 2024-06-08 at 7.34.01 PM983×509 26.1 KB

With that said, tried playing the demo file you provided, received pixelation issues as well after transferring it over.

Have uploaded a video of it playing here.

A sample of that:

PXL_20240608_172917488.MP
PXL_20240608_172917488.MP908×551 124 KB

Plex Media Server Logs_2024-06-08_19-35-46.zip (6.2 MB)
lg-video-log.txt (1.9 MB)

EDIT: I was able to get the Migration file over to my Macbook Pro, don’t see any pixelation issues on my Macbook Pro over VLC

1 Like
40

You have:

  1. Shield Pro 2019

  2. Same OS build as I do
    https://global.discourse-cdn.com/plex/optimized/4X/6/3/3/633085e7a8728988bd58fb901a54b4c2793e05ab_2_690x920.jpeg

  3. Same app version - 10.17.0.79 (f12b12ce)

  4. Same file played

Why LG logs ? The LG is NOT the player here.

41

Yep:

Plex Server: Version 1.40.3.8530

Shield Pro 2019 (Model: P2987)
OS: Version 11
Android security patch level: April 5, 2022
Kernel version: 4.9.141-tegra-gfad87a91fd8a #2 Sun Oct 16 20:47:54 PDT 2022
Build: RQ1A.210105.003.7825230_3167.5736
SHIELD Android TV SW Version: 9.1.1(33.2.0.157)
Plex Client Version (bottom of the screen): 10.17.0.805 (2b228650)

Sony A95K
Model: BRAVIA 4K VH21
Android TV OS version: 10
Android TV OS security patch level: March 1, 2024
Kernel version: 4.19.75 #1 Thu Apr 11 20:04:34 JST 2024
Android TV OS build: BRAVIA_VH21_M_EU-user 10 QTG3.200305.006.S376675321 release-keys

Sonos Arc Sound Bar (unknown hardware or software details)

LG Video, the file you provided, logs :slight_smile: