NVIDIA Shield is not scanning for new content

Server Version#: Version 1.42.1.10060
Player Version#: N/A

The problem is well described in this thread, but it has been closed since no activity for 90 days.

However the problem is far from solved, and the problem persist now pushing 1 years with this problem.

Does anyone found a solution to get Plex to Scan? I don’t care if it do it 1 time every hour, or it detects the content automatically. But as for now I have to manually scan the library’s every day.

I have tried every setting but nothing happens.

Does anyone found a solution, or have a phone number to PLEX?