Nvidia Shield Pro 2019 - TrueHD audio skipping

[Mark_Venture]

Server Version#: 1.28.0.5973
Player Version#:

I had posted in another thread ( Nvidia Shield Dolby TrueHD playback is borked ) which has since been closed. Unfortunately when I posted, I quoted the audio specs for the 2 channel PCM (which doesn’t skip) rather than the 5.1 TrueHD which does skip.

Most of my movies and videos with TrueHD audio play fine using my Shield Pro 2019, plugged directly into my Pioneer VSX-LX505.

On one movie, ripped from disc to MKV using MakeMKV (no compression done), the audio skips. Audio info is as follows:

The disc is Celine Dion: Live in Las Vegas - A New Day [Blu-ray] just purchased from Amazon.

Here is the detail for the audio that DOES skip:

Audio #2
ID : 3
ID in the original source medium : 4353 (0x1101)
Format : MLP FBA
Format/Info : Meridian Lossless Packing FBA
Commercial name : Dolby TrueHD
Codec ID : A_TRUEHD
Duration : 1 h 33 min
Bit rate mode : Variable
Bit rate : 8 328 kb/s
Maximum bit rate : 9 702 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 96.0 kHz
Frame rate : 1 200.000 FPS (80 SPF)
Bit depth : 24 bits
Compression mode : Lossless
Stream size : 5.42 GiB (48%)
Title : Surround 5.1
Language : English
Default : No
Forced : No
Original source medium : Blu-ray

[DaveBinM]

There is a known issue with the Nvidia Shield and 96kHz audio, which we’re working with Nvidia to resolve (previous topic here: Video stutters when video file has 96khz (or >48khz) audio sampling rate with Plex on NVidia Shield TV)

[Mark_Venture]

That previous topic link talks about video stuttering. And appears to have been marked closed in 2020.

Mine is the audio stutters or skips. (Video is fine)

If it’s know and being worked on. Cool.

[ballstadt_mac_com]

I still think it’s the same issue. I also had problems playing back John Mayer’s Where the Light Is and Pink Floyd’s Delicate Sound of Thunder. Sometimes the audio would skip in an effort to stay in sync, and sometimes the video would stutter to stay in sync. Whichever manifested itself when I hit play, it’s unacceptable and it’s happened for over two years with no fix in sight other than “we’re working on it but it’s Nvidia’s problem”.