Server Version#: 1.21.1.3830
Player Version#: 8.11.0.22186
This file works fine on video direct play
I can’t figure out why this file won’t video direct play…they look almost identical outside of the bitrate and level, could that be the issue? It looks like it transcoding it to 264 from 265 but the file that works is in 265. What am I missing?
It could be transcoding if there are subtitles?
Is this playing over the local network or remote?
Local network. I don’t have subtitles turned on.
Bumpp
Please be patient during the holiday period. No need to bump things. Can you please supply the logs from the Android TV client after recreating the issue, please? https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/
(File removed)
Log uploaded. Video in question was ran at ~3:02pm CST and ended 3:04pm CST.
Thanks Dave
Anyone had a chance to review the logs? Thanks
Any luck here?
@DaveBinM Any luck? I noticed my logs were removed. I would really appreciate an update. Let me know if you need anything else from me. Thanks
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