Nvidia Shield TV Pro, Plex doesn't rewind or fast-forward correctly when subs are enbaled

Player Version#:8.29.0.30433

This is happening again:

When I watch a movie with Subs the rewind and fast-forward are broken. When I fast forward the picture freezes after hitting play but the audio still moves forward. Then if I try to rewind the movies starts to buffer and then jumps 20 minutes or 10 minutes forward rather than rewinding. If I turn subs off then I can rewind. This happens with SRT subs and other formats.

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I, and others, have reported this problem many times but nothing has been done. Here’s my latest report:

You should provide your client and server logs for them to look at.

That sucks, I had posted this last year, and it was working for a little while wit the beta players, then stopped.

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Please post your logs. I’m tagging @BigWheel because he asked to be tagged on the report I referenced earlier, and your logs will hopefully help.

What is the easiest way to get those logs and post it here?

info on here how to get android logs. (will need to copy to a text file and probably zip them up)

info here on how to get server logs

When you have the zip files just drag and drop on text entry window or click the upload button in the formatting tools above the text entry.

I am not running the server a friend is, here is my media player log.

My server isn’t running for some reason it just shows Plex Server and then it is blank in the settings. I don’t know if my nvidia upgraded to a newer android version or not that maybe the reason why. But I will attach my media player log.
@BigWheel
logging.zip (344.2 KB)

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