I have my CCTV alarm recordings linked to Plex and have recently changed the software that records it. I just tried playing one of them and it gave the following error…
Cannot convert this item. Implementation for audio decoder ‘[172][10][0][0]’ not found.
This was on the web player but a similar error occurs on the iOS mobile app. The file details are showing as show in this screenshot. Appears the videos are being tagged with what looks like an IP address as the audio codec. I can’t change the files as far as I can see and I’d guess that would stop it working on the CCTV system. Just wondering if I can override / bodge it somehow. I’m not overly fussed about the audio.
Server Version#: 1.22.2.4282
Player Version#: 4.55.0
