On Deck for shows stays on 'Accessing Trailers'

Dev Community Apps & Creations
1
ATV3 5.3 (6105) with dns 192.168.1.100
Server: Synology DS412+ with dsm 4.2 (using synology dns server for trailers.apple.com)
Synology IP: 192.168.1.100
PMS 0.9.7.22 installed on same Synology (192.168.1.100)
PlexConnect (git rev-parse HEAD): b1d1abe2116a7e8465252678b023f5bae46d3d69
 
[PlexConnect]
port_pms = 32400
enable_plexgdm = True
ip_dnsmaster = 192.168.1.100
ip_webserver = 0.0.0.0
loglevel = Normal
enable_dnsserver = False
ip_pms = 192.168.1.100
port_webserver = 81
 
Issue
In the library view no carousel shows up for show sections (movies work fine). At the same time the On deck item in both show sections doesn't show any content, it keeps loading with the message 'Accessing Trailers'.
 
Library
- Movies (100+)
- TV docs (86)
- TV shows (13)
 
Log description:
open trailers app
enter libraries
11:38:33 'tv docs' is highlighted by default
11:38:42 move selection to 'tv shows' to see if carousel shows; wait
11:39:57 no carousel shows, so go into 'tv shows', where 'on deck' is selected by default, and wait for content ('Accessing Trailers' stays on screen)
11:45:07 wait till screen goes black, click menu on remote, which returns to library view; go into tv shows again (defaults to on deck) 
11:45:17 in 'tv shows' move left in top nav to 'all shows'
11:45:18 stop
 
Log for this is about 2.8MB, so uploaded only the section up to 11:45:07 in two parts:
http://pastebin.com/hu2NE9bF
http://pastebin.com/Ue30ZuUG
 
Edit: version 05bd0c8652454c38d92f33702ff347ac26b75595 shows same behavior.
2

Your Plex Media server is out of date please try again with the latest version, the latest public version is 0.9.7.28

3

Missed that one... and after the update it works again! Thanks

BTW Is there a page where public releases are announced? Since 0.9.7.28 is still marked as plexpass-only on http://forums.plexapp.com/index.php/topic/62832-plex-media-server/?p=404613

4

I'm not sure, sorry, I just use Plex Media Servers check for update every now and then or just check the Get Plex! page.

5

Ok, will check the Get Plex page more regularly then, thanks anyway :)

6

You can subscribe by RSS to the blog or subscribe to the relevant releases page :slight_smile:

7

Both didn't mention the public 0.9.7.28 release (as far as I could find), so I will keep monitoring the version numbers on the get plex page.

8

They normally do, maybe the last one got missed (Elan took his first holiday in a loooong time).

9

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.