One video that won't play on Android TV/Phones but will on others

I found one video on my Plex server – which should be encoded like many others --won’t play on any Android client. I get a message that “The Server is not powerful enough to convert video.”

The MKV (H.264/AAC) video plays fine on Roku, Windows, and in the Plex web browser UI, (also in VLC for Windows) but not on my three different Android TV clients or my Android phone client. I also tried remuxing into a new MKV container but no improvement.

Any idea what might be causing this or why all the other clients seem fine?

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