Hello,
I recently received a security alert about a suspicious login attempt to my account (my account) from IP address 79.112.62.126, located in Fuenlabrada, Madrid, Spain. I do not recognize this device or location.
As a precaution, I have changed my account password. However, I am still receiving alerts about login attempts from this IP address, and I am hesitant to log in again using my new password due to the warning message displayed.
Additionally, I am unable to enable two-factor authentication, as the option does not appear in my account settings.
Could you please assist me with the following:
-
Enable two-factor authentication on my account
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Confirm whether any unauthorized access has occurred
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Provide access logs or recent login activity
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Block or restrict access from the suspicious IP address
Thank you very much for your assistance.
Best regards