Only mp4 files play after a certain period of time

Hi guys, 

 

I am having a fairly weird problem that seems unique as far as what has turned up in my searches. This started recently even though I have been running Plexconnect on my AT3 for some time now.

 

After a random time interval, I can no longer play any file other than mp4. I have tested both avi and mkv and neither work after a while. My computer is always on and never sleeps. 

 

The only thing that fixes it is to reinstall Plex Media Server. I try simply restarting everything (pc, ATV3, pms, plexconnect) and it still doesn't work.

 

After a fresh pms install, all files suddenly work again even without restarting the computer or ATV3. I thought it could be something to do with the known issue of ATV3 going to sleep, but I tried that just to see if it happened after a fresh install and it worked fine. 

 

So basically, when I come home from work everyday, I run the pms install exe and it all works again, then I leave everything on and when I get home the next day, only mp4 will play no matter what I do.

 

Any ideas would be appreciated. (Oh and PlexNewTranscoder service does kick on when I try playing mkv/avi)

 

Edit: windows 7, 64 bit with latest pms and plexconnect versions

Do you have a different PlexConnect host you could test with? Have you uninstalled pms using the default instructions? I recommend backing up your bundles (channels) also if you have any added. This issue may effect PlexConnect but I doubt PlexConnect is the culprit.

https://plexapp.zendesk.com/hc/en-us/articles/201941078-Uninstall-Plex-Media-Server

Sounds like an issue with the PMS transcoding as AVI and MKV bot get transcoded in some way.  Maybe you need to look at the PMS logs and post in the PMS forum.  Does not sound Plexconnect related.

I had a feeling it may be more of a PMS issue rather than Plexconnect... Thanks.

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