PlexConnect/ATV stopping after a few seconds

Dev Community Apps & Creations
1
ATV Model: 3  
ATV firmware: 6.0.2  
The DNS server set on the ATV: 
The device and operating system (including version number) that PlexConnect is installed on: VM running Ubuntu 12.04.1 LTS  
Local IP address of device that PlexConnect is installed on: 172.23.23.36  
The device and operating system (including version number) that the Plex media server (PMS) is installed on: VM running Ubuntu 12.04.1 LTS  
The Plex media server (PMS) version number: 0.9.8.6
Local IP address of Plex media server (PMS): 172.23.23.36
PlexConnect version number: cloned from Git 08.12.2013 23:18:06
 
Settings.cfg
 
---
 
[PlexConnect]
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = ./assets/certificates/trailers.pem
ip_dnsmaster = 8.8.8.8
loglevel = High
enable_dnsserver = True
logpath = .
ip_pms = 192.168.178.10
enable_plexgdm = True
hosttointercept = trailers.apple.com
port_ssl = 443
enable_webserver_ssl = True
prevent_atv_update = True
port_dnsserver = 53
enable_plexconnect_autodetect = True
 
---
 
The issue occurs with any file I have tested.
 
Apple TV stops playing the film after approximately 20 seconds and returns to the home screen. If I run Plex Home Theatre from my laptop, or run watch from a browser, or the Plex App from my iPad, the film plays OK.
 
Log file: http://pastebin.com/Xgzj38kS
 
2

Your PMS is oldish, try updating that.t

Do you have an MP4 file to test with?

3

I have updated PMS to 0.9.8.10 which I think is the latest version for Ubuntu and I get the same problem.

4

Do you have an MP4 file to test with?

5

I don't have an MP4 to hand, I'll dig one out.

I have installed PMS on my laptop - MBP 16GB RAM - OSX 10.9, running PMX 0.9.8.10.215-020456b and I get the same problem. I'm guessing this rules out the specific install of PMS and any potential resource problems PMS may be having as the laptop has a lot of memory and 34GB free disk space.

6

What happens if you run PlexConnect on the laptop?
What version of Python do you have on Linux?

7

I converted a film to MP4 using Handbrake and that seems to be doing OK, still running after 5 minutes.

The version of Python is 2.7.3

8

I moved PlexConnect onto my laptop and changed the DNS and I still get the same problem.

9

Try setting the log level to "High", creating a fresh one and posting a link to it here.

10

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.