Can someone explain how the order of the agents is selected? There are 2 options under TV Shows - TheTVDB and The Movie Database. I’m finding some issues with TheTVDB where it’s out of date and/or inaccurate that I’m not seeing so much in the Movie Database. Is there a way to make plex pull from one or the other? Since they’re in two different sections is the way to do this to uncheck everything under “TheTVDB” setting so it just used the one under The Movie Database? Does it then just take the information from the first one in the list?
Also - are there any other agents available for TV shows?
TVDB may not get it right 100% of the time, but it is the ‘preferred’ database for TV Shows. TMDB may have some things, but as a TV Database it’s woefully inadequate. It will be in your best interest to leave TVDB in the top slot under it’s tab and leave TMDB in the top slot under it’s tab. The same for TV Shows and Movies. Just let the stock agents do their work and in the rare case you need to edit something - edit something.
The idea is that if one database simply doesn’t contain the item the other may.
Local Media Assets should go into the lowermost spot under every tab, every category (except possibly Music, but that too remains to be seen) if you ever have any hopes to use an MP4 file with any reliability. It should be checked, just demoted severely.
Public Enemy #1 for mismatches with TV Shows is non-compliant file names and folder structure. There is only one way this works and that is with total and absolute compliance. Anything else is a gamble.
Example of Compliant file name and structure:
A TV Show Library/
…The Expanse/
…Season 01/
…The Expanse - S01E01.xxx
…The Expanse - S01E02 - Episode Name Optional.xxx
etc
That will work. Anything else may work - today - may not work today, or tomorrow. It’s a gamble.
Thanks for the insight! In this case, TVDB is just flat out wrong. The naming isn’t the issue, their database is - the episodes are “found” but the info is wrong even if you go right to their website and look there. For example, TVDB gives you all the information from season 1 episode 6 instead of episode 2. So it tells you it identified s01e02, but gives you the title, description, etc from a completely different episode.
I’ve seen it with a few shows. And I don’t know who can actually edit these because it seems all the series are locked.
I may end up “tricking” the system for specific shows where I see this. I’ll set TMDB tops and redo just that series, then flip them. This is the only solution I can think of for the moment.
TheTVDB uses the episode order how the tv show was aired originally.
Your files are either in ‘DVD order’ or in ‘Scene order’ http://thexem.de/
If the series you have is in ‘DVD order’, and you have already updated to PMS 1.4.1 or later,
then you can ‘switch’ this particular tvshow.
Edit the show, then go to the ‘Advanced’ tab and flip the ‘Episode ordering’ preference.
(‘ordering’, not ‘sorting’!)
More great info! But this isn’t an issue of DVD order. Spongebob is a complete mess on TVDB. For example, they have “Whirlybrains” as season 10 episode 52 and Nick has it as Season 10 episode 1. Every other source I can find has spongebob accurate and matches each other, but TVDB is just awful. I’ve noticed with some others in the past as well, but can’t remember now.
If you think TheMovieDatabase has better metadata for this particular show, you can ‘switch it over’.
Go to the preplay page of ‘Spongebob Squarepants’ (the whole show, not just one season or episode)
on the top, under the ellipsis ( . . . ) there is ‘Fix Match…’ klick it
then click on ‘Search Options’
change the ‘Agent’ dropdown to ‘The Movie Database’
verify the correctness of the other input fields
click on Search and … patience
Usually the first result is the most fitting. Click on it and wait a few minutes until all the info has been downloaded and applied.
@doncaruana said:
More great info! But this isn’t an issue of DVD order. Spongebob is a complete mess on TVDB. For example, they have “Whirlybrains” as season 10 episode 52 and Nick has it as Season 10 episode 1. Every other source I can find has spongebob accurate and matches each other, but TVDB is just awful. I’ve noticed with some others in the past as well, but can’t remember now.
If you consider ‘Nick’ to be the authority on SBSP - you’re in for a big let-down when you discover the truth.
Here’s the SBSP Wiki - and this is from the creators - not some fly-by-night-gimmie-your-money-let-me-babysit-your-children enterprise:
Here are the listings for TVDB - which match the wiki 1:1 except for the recent years - which I’m sure will all be ironed out in time both on the wiki and on TVDB. http://thetvdb.com/?tab=series&id=75886
I’d stick with TVDB and lose any foolish notions of following Nick off the edge of the cliff with the other delusional rodentia…
The good thing about TVDB is somebody actually checks this stuff from time to time - if not staff, other contributors (like me) and corrects it. The bad thing about TMDB is nobody checks anything - other than that ‘robot’ that asks if ‘you’re pretty sure’ about the validity of your data before it allows you to make a fool of yourself (also seen first hand by being a contributor).
If you’re talking about the Plex Proxy that thing has been ill for some time and we’re not even sure what’s supposed to be happening over there - it may be normal to look like that.
If http://thetvdb.com/ is on the launching pad taking calls from Earth I’ve never not gotten it to work. If all that’s left on the pad is a smoke trail leading to the heavens and TVDB isn’t taking calls from anyone - that’s when there’s trouble.
It does go missing from time to time, but it’s working right now.
Here are the listings for TVDB - which match the wiki 1:1 except for the recent years - which I’m sure will all be ironed out in time both on the wiki and on TVDB. List of SpongeBob SquarePants episodes - Wikipedia
Ironically, Nick matches the wiki for the recent stuff. And that’s where TVDB falls completely apart - on the last couple of years. And the series is locked, which I don’t get. All that leads to the issues I’m having.
What view did you use in TVDB to match the wiki? Cause I don’t seem them matching at all.
By the way - here’s a corollary to this whole thing…how do you get TVDB (or whatever) to pick up a “special”? Don’t they only go by season/episode numbers?
@doncaruana said:
By the way - here’s a corollary to this whole thing…how do you get TVDB (or whatever) to pick up a “special”? Don’t they only go by season/episode numbers?
They usually lock something when they’re pretty sure it’s right - or when it keeps changing every day. I’ll admit to not looking at every page. I checked a few up front, they matched and I saw the recent stuff was in flux. You can make TMDB the agent for this show, but you’ll probably come back to TVDB at some point. I certainly wouldn’t make TMDB the TV Agent globally.
@JuiceWSA said:
They usually lock something when they’re pretty sure it’s right - or when it keeps changing every day. I’ll admit to not looking at every page. I checked a few up front, they matched and I saw the recent stuff was in flux. You can make TMDB the agent for this show, but you’ll probably come back to TVDB at some point. I certainly wouldn’t make TMDB the TV Agent globally.
Is that possible? Make it the agent for one particular show? Or do I need to “trick” the system for a bit??
@JuiceWSA said:
You can make TMDB the agent for this show, but you’ll probably come back to TVDB at some point. I certainly wouldn’t make TMDB the TV Agent globally.
Is that possible? Make it the agent for one particular show? Or do I need to “trick” the system for a bit??
Yea, Otto suggested that earlier:
@OttoKerner said:
If you think TheMovieDatabase has better metadata for this particular show, you can ‘switch it over’.
Go to the preplay page of ‘Spongebob Squarepants’ (the whole show, not just one season or episode)
on the top, under the ellipsis ( . . . ) there is ‘Fix Match…’ klick it
then click on ‘Search Options’
change the ‘Agent’ dropdown to ‘The Movie Database’
verify the correctness of the other input fields
click on Search and … patience
Usually the first result is the most fitting. Click on it and wait a few minutes until all the info has been downloaded and applied.
