There’s no nuance - it simply doesn’t work (I’m assuming that by “scanner,” you mean the ‘Scan Library Files’ command, and by ‘agents,’ you refer to the ‘Refresh Metadata’ command). This is what I, and all those threads I listed, have been saying for the past 3+ years.
For yet another demonstration, I just did the following, using the album “Debussy Rediscovered”:
- Using Puddletag, I added the word “EDIT” to the end of the TIT2 tag on 4 tracks.
- I used EasyTAG to verify that the changes had indeed been saved to the tracks.
- In Plex Web, I ran the ‘Scan Library Files’ command, and verified that it had not picked up the changes. (clear browser cache and refreshed browser)
- Then I ran the ‘Refresh All Metadata’ command, and verified that it had not picked up the changes. (clear cache, refresh browser. I even stopped/restarted PMS, then refreshed browser)
The next thing to do (which I know will work, but don’t want to bother with) is the Plex Dance. Whether it was the scanner or the agent, at least one of those steps should have updated the track titles in Plex, but they didn’t.
