@“Mark Otway” said:
Exactly. The ability to do a “Completely clean all my metadata” for a file, season, show or library would probably alleviate half of the support requests in the forums. I’m not sure why the Plex devs don’t add it - it seems like it would be trivial to implement and save them a whole heap of grief.
That’s pretty much what I think about every time I’m doing The Plex Dance - and what users have been thinking while dancing since Plex was born, but users are last on the list of things Plex worries about and since Plex doesn’t actually use Plex, or need to Plex Dance, there’s no real issue that needs solving.
I was once in a debate with an employee over the disaster brought about by this:
That has now grown from the seedling of a bad idea into a Mighty Redwood of user despair over TV Show matching failure (just read the forum if there are any questions about TV Show matching failure brought on by Plex’s inability to fix a problem - without causing another problem - and not being interested in fixing either), when the employee reminded me that ‘Fix Match’ only takes a moment.
Well, The Plex Dance only takes a moment (or three), so apparently if there’s a user invented back-door-hack that makes something broken in Plex work, then Plex is perfectly happy letting users Plex Dance and Fix Match or employ any other work-around for something Plex is either unwilling or unable to do anything about.
If Emby didn’t suck so much - users like Elijah and me would be outta here. The fact is that Plex Media Server is so good users have little choice. It’s unfortunate that Plex also knows this fact. Users aren’t going anywhere, so Plex has no incentive to pander to users on their quest to… well… do whatever it is they’re doing.
Plex has created a great media server. Unfortunately they are unable or unwilling to develop an app for that great media server that deserves a name not akin to SUCK, nor do they seem all that worried about doing anything about it.
… is that pretty much how ‘the industry’ works, in your experience?
… it’s pretty much how Plex works - as veteran users are already painfully aware…
You’re gonna be Plex Dancing if you use Plex - that much is certain. Get used to it.
Perfectly illustrating the attention to quality, or the lack thereof, is this little Gem of design excellence…
Oh, it’s easy enough to find a landscape image of just about anything that’s in your ‘Other Videos Library’ - so it makes a clean presentation…:
Here’s what happens when you drill in:
… and it’s not like this is something new… this, like The Plex Dance, has been around long enough to start drawing Social Security - and I expect will be with us for some time to come.