Original Plex Server Missing after DSM 7 Upgrade (Claim Token didn't work)

Plex Media Server
4

@DaveBWhite

OK, now we know where we stand.

The prerequisite to my actions here:

Plex / Library / Application Support / Plex Media Server / Preferences.xml

MUST exist.

This being the case,

  1. Uninstall the package with the ERASE option to remove this errant PMS installation.

  2. Verify your “Plex” share is named Plex or plex. If it’s named PLEX then rename it (PLEX -> Plex-temp -> Plex style to make DSM happy) and fix that. The name it was installed with on DSM 6 was Plex and that’s what I look for :wink:

  3. When you next install 1.24.2.4973, upon detecting:

  • a valid `Plex/Library/Application Support/Plex Media Server/Preferences.xml
  • No other PMS installations on the host (hidden or otherwise)
  1. It will automatically start migration.

  • It will check for Full Control by “PlexMediaServer” for the Plex shared folder , including all sub-folders and files

  • It will spot check down 5 levels to verify further.

  • when all criteria are satisfied, It will begin the ‘migration’ process.

  1. It will sit at “Installing” for as long as it takes to complete the task. Don’t restart the NAS regardless what DSM 7 reports UNTIL you’ve actually verified, in Resource Monitor, user PlexMediaServer isn’t actively doing anything (chown, mv, find, and realpath are the most common processes)

You may monitor progess in another browser window. Plex/Migration.log

It’s done when it finishes “cleaining” /volumeX/Plex

Upon completion,

  1. You’ll have a new shared folder PlexMediaServer
    a. This is the Application Data only. (so you can easily make backups)
    b. It’s not for media. Use the now abandoned “Plex” share if you wish

  2. All traces of PMS (the program) will have been removed, leaving only those files, if any, you placed there.