Tried to use my password that I know is correct but still doesn’t work. Tried to reset the password but email with instructions never comes.
Any help would be appreciated.
Have you checked your spam / junk folders?
Please send me the plex account name or the email address used per Personal Message.
Yes, of course. It’s not there.
Is it going to be private message if I send you this information by just replying here to your message? if not can you let me know how can I privately send you the info?
Thanks.
Click on my user name. There is a button ‘Message’.
Yep, just did that 
Thanks.
You have previously deleted the account. After doing that, you cannot request a passsword reset email anymore.
The account has been restored now. Try first logging in with your known password.
Worked. Thanks so much for your help Otto! 

Would someone be able to help me reset my original account (not this one)? I accidentally signed out of my account yesterday and have been unable to sign back in. I’ve tried doing a password reset a dozen times but the email never comes. If a moderator wouldn’t mind, I can PM them my other email address. Thanks!
Please send me your email address per PM.
The account has been restored now.
Thanks so much, really appreciate your help!
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