Password reset email wont send

I am not receiving the password reset. This account is not the account with the issue as i need to login to post here.

Do i just need to add a plex address to my whitelist or does plex need to do something at your end?

Can i send the problem email address in a private message?

Please create a ticket with our Accounting & Billing team here:

https://www.plex.tv/contact/?option=plex-pass-billing