Changed password as requested, but now I’m unable to access my windows server. I’ve uninstalled plex server, restarted and and reinstalled still nothing but the orange triangles. I don’t get the option to claim server and via the trey, even when logged in I don’t see my folders on the left, only g…

Ah, I might have fixed it…. Till the next time :upside_down_face:

Any clues, lots are going to be in this position given the recent security breach. I got it working on my Roku client by resetting customisations but the mobile client cannot see the server.

Ah, ok looks like the VPN on my phone was stopping it seeing the server for some reason, although its been on there for long time before without issue.

@fazer69 @pabhudds Yet another oversight by the Plex team. They failed to mention that you need to go to your local Plex address in order to reclaim your server after you perform the password reset. http://{base IP address - most likely a router address 192.168.1.XX]:32400/web/index.html#!/ Then …

This did not work for me. I simply can’t share my library anymore outside my home network. This happened right after the password breach, it just stopped working.

@lother5 What version of the server are you running? [image] Plex Media Server - Security Update Announcements We recently received a report via our bug bounty program that there was a potential security issue affecting PMS versions 1.41.7.x to 1.42.0.x. Than…

Encountered the same issue after the password reset and recommended “Sign out connected devices after password change”. I run Plex Media Server on my QNAP NAS, installed from the Plex provided package. I followed the instructions on the “Why am I locked out of Server Settings and how do I get in?” …

Password reset, now unable to see content

Plex Media Server

pl_5309 September 12, 2025, 3:30pm 7

@lother5

What version of the server are you running?

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Password reset, now unable to see content

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