Pex not scanning from theTVDB series that are "locked"

[toopy1964]

Server Version#: 1.28.2.6151
Player Version#:
Plex Media Server Logs_2022-09-01_05-48-09.zip (4.1 MB)

So…had an issue with Looney Tunes, now the same with The Jetsons where the scanner wont pick up meta without forcing it in some way. For Looney Tunes setting Episode ordering to thetvdb (aired) helped but it’s still not scraping all the series data correctly) The Fintstones however which are not locked are fine, all meta and episodes are normal.

Couldn’t figure out why but it now appears that since Looney Tunes and The Jetsons are both locked from editing by thetvdb, and the Flintstones are not - and the Flintstones is not that the lock may be preventing scanning in some way?

[FordGuy61]

Plex Documentation → Your Media
→ Naming and Organizing Your TV Show Files

Flintstones works because they are named & organized correctly:
/TV/The Flintstones/Season 6/The Flintstones S06E01.m4v

The Jetsons folder structure looks OK, but I did not see any episode names. Make sure the episodes are named appropriately.

For Looney Tunes, update your naming and organization to Plex requirements.

You may need to Plex Dance the show after renaming and reorganizing.

Current:

/TV/Looney Tunes (1930) - {thetvdb-72514}/Looney Tunes (1948) - {tvdb-72514}
/TV/Looney Tunes (1930) - {thetvdb-72514}/Looney Tunes (1956) - {tvdb-72514}
/TV/Looney Tunes (1930) - {thetvdb-72514}/Looney Tunes (1953) - {tvdb-72514}

Instead:

/TV <-- Folder added to TV library
../Looney Tunes (1930) {tvdb-72514} <-- Show_Name (year) {tvdb-xxxxx}
..../Season 1948 <-- "Season" in English; Four digits for number (matching TheTVDB)
....../Looney Tunes (1930) s1948e01 Gorilla My Dreams.ext <-- sXXXXeYY mandatory; ext=mkv/mp4/etc

Tools to assist with renaming:

• Filebot
• Tiny Media Manager (free version)
• Microsoft PowerToys Power Renamer - Windows only tool to help rename any file, not just media. Match a current pattern, replace with desired pattern.

[toopy1964]

So this:
M:\Plex\TV\Looney Tunes (1930) - {thetvdb-72514}\Season 1939\S1939E13 Daffy Duck and the Dinosaur

Scans as this:

After the plex dance, with two seasons, Specials and 1939, nothing names…

Plex Media Server Logs_2022-09-01_16-43-07.zip (4.1 MB)

[dbirch]

Looney Tunes (1930) - {thetvdb-72514}/Specials/S1975E01.mkv isnt valid. You need Looney Tunes (1930) {tvdb-72514}/Season 1975/S1975E01.mkv

Plex was unable to match the file:
Sep 01, 2022 16:39:15.455 [0x7f3abf83eb00] WARN - Scanner [Plex TV Series]: unable to find cloud match for item file '/mnt/SDT/Plex/TV/Looney Tunes (1930) - {thetvdb-72514}/Season 1939/S1939E13 Daffy Duck and the Dinosaur.m4v'

I suspect your small but critical naming variations are the source of your problem.

I have: \Looney Tunes {tvdb-72514}\Looney Tunes - S1939E13 - Daffy Duck and the Dinosaur.mp4

[BigWheel]

Edit the show and set it to TVDB (Aired) under the advanced tab

[toopy1964]

So…this has never been an issue until I rebuilt my “server” last week (due to issues after OS upgrade).

Why does it need to be specified now?

[BigWheel]

because the TheMovieDatabase removed that show from their database recently so TMDB (aired), which is the default ordering, no longer works.

looney tunes — The Movie Database (TMDB)

[toopy1964]

So the scanner gets “lost” and has to be redirected…

Sort of odd to me since other shows with partial data on themoviedb match to tvdb without redirection…

[BigWheel]

The MovieDB usually has a reference to the same show on TVDB in their data which we can use to know where to backfill. However since the show is totally gone the reference is gone.

You need movieDb account to see this screen but the reference would be here for example

[toopy1964]

Well, in some ways I can’t blame them for removing it. It has been a struggle to keep people from messing up the TVDB data. Unlike a lot of TV series where it was one and done, many, many, DVD and Blu Ray editions with various episodes have been released.
To the point the original Looney Tunes almost needs its own notes in file naming for directions on how to find proper year and episode numbers for files.

Freaks me out when it doesn’t name all 411 'tunes though…Especially with my PTSD and Executive Dysfunction (ADHD on steroids) issues. Naming them once was hard enough.

Thanks for your help @BigWheel !