PGS subtitles

i would like PGS subtitles on my blu ray rips to JUST work. all the time. they work JUST fine in VLC. all the time. maybe plex should enable VLC as an external player so subtitles WILL work. please fix this! this is my biggest problem. i like to keep blu ray original resolution/files. adding subtitle files is too much work. and seems redundant when subtitles are already there and they work in VLC.

what do you run PMS on? if it’s a NAS, it likely isn’t powerful enough to transcode the video with the subtitles burned in, which is necessary with PGS/VOBSUB files…only certain subtitle formats work without transcoding, especially with varied client devices.

They work fine on my system (PC). My guess is, like Codeman suggests, it’s your host machine that’s your problem.

i was waiting for an email that i got replies but i don’t remember getting one so i have to apologize for being so late answering but i still can’t seem to get pgs subtitles to work for the .m2ts movie files.

my PMS is running on Windows 10 Pro, i5 6600K cpu, 32 gb ram, ASUS Z170 mobo and seagate archive hdd’s. i used anydvd hd & clown_bd to make the .m2ts file with pgs subtitle that won’t show in plex.

if i can fix this i sure would like to know how. i will be checking back here for help this time. thank you for your comments

@Codeman20400 said:
what do you run PMS on? if it’s a NAS, it likely isn’t powerful enough to transcode the video with the subtitles burned in, which is necessary with PGS/VOBSUB files…only certain subtitle formats work without transcoding, especially with varied client devices.

Transcoding is only needed because the player code that Plex uses does not support these types of Overlay Subtitle Tracks. Therefore it has to use a transcoder to add them to the Video Track instead.
VLC handles all of the embedded Subtitle formats without any need for a transcoder and can shut them on or off without having to restart the video because it doesn’t has to start a new transcode operation.

Subtitles should be overlayed not transcoded into the payer window. It’s only done that way to make up for a lack of support in the player.
I often wonder why Plex doesn’t look for an Open Source player code they can use that does support all the bells and whistles considering Plex is Free (but maybe not GPL) and the Plex pass is really a service so not against the GPL license for using Open Source in another project.

just for clarity, what devices/programs are you trying to play these files back on? and is there a particular need that you’re using m2ts files and not a more common mp4 or mkv? personally, i’ve been having trouble with the UWP app and SSA format subs, but SRTs seem to work pretty well, and you might want to look into PMP as another option, since it seems to do really well with anything i’ve thrown at it

web player (on chrome) is still my favorite. i’m not finding all features available on other players. and. it works better. feels better

all dvd get mp4. right now, for blu ray. i’m thinking m2ts are original quality, quick and easy with clown_bd. but i’m having to use mp4 or mkv for subtitles because they don’t seem to show in any plex player otherwise.

@RTzMxp said:
web player (on chrome) is still my favorite. i’m not finding all features available on other players. and. it works better. feels better

all dvd get mp4. right now, for blu ray. i’m thinking m2ts are original quality, quick and easy with clown_bd. but i’m having to use mp4 or mkv for subtitles because they don’t seem to show in any plex player otherwise.

For codec / subtitle support, the web client sucks. Use a better client I.e. OpenPHT or PMP… Plex doesn’t support disk based formats I.e. M2ts

You can get the full quality from BluRay and/or DVD into MKV
https://support.plex.tv/hc/en-us/articles/201358273-Converting-ISO-Video-TS-and-Other-Disk-Image-Formats

And yes, the web client has no support for bitmap-based subtitles, thus triggering a transcode. Which requires a powerful CPU in the Plex server and also diminishes the video quality a bit.
If you want the absolute best quality (plus support for multi-channel sound), you want either OpenPHT or PMP as Plex client.

i tried OpenPHT and PMP. they both played original quality of m2ts files with subtitles.
which is what i was looking for on my htpc. thanks

Early 2021 clean-up: implemented (PGS subtitles are supported; current generation “new players” might play them directly, other platforms might require the server to burn them into the video image which will require a powerful enough server)