Photo Timeline Gets Corrupted by Plex initiated Scan

Plex Media Server Metadata & Adding Files
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I am having a very hard time with this thread at the technical level.

  1. The plex version you list is a Windows version for the Windows systems. QNAP is Linux. Linux file systems and Windows file systems are structured completely differently as well as all the storage locations are different.

  2. I will not attempt to speak to Windows . I do not own Windows nor do I understand it beyond a very basic level. I have never installed Plex on a Windows system.

  3. To backup your Plex Server’s internal data (all the metadata and databases) as a full, self-standing, image backup which captures PMS at that instant in time,

  4. Also listed below is how to restore your Plex server instance and all its data.

Please tell me what didn’t work?