Server Version#:DSM 7.1
Player Version#: Synology 720
So I created a Photos library on my Plex Server. But when I point it at the folder on my NAS where all my photos sit and save it nothing appears in the library. The folder on the NAS is a number of folders titled with the relevant photos for the title in each one.
Can’t see how to download the photos to the Plex library
Path is
/volume1/PHOTOS
On my Mac in Finder it shows the NAS then Plex and the libraries such as Movies, TV Programmes etc that I use created EXCEPT for Photos despite it being created
Not 100% sure I understand where the issue is?
You have created a new share on your NAS. Does this new share show up on the Mac you’re using as your Plex Media Server (e.g. mounted as /Volumes/PHOTOS/)? Are you pointing the library at the mount point in macOS or have you entered /volume1/PHOTOS/??
Thanks Tom. I’ve confused myself as well, apologies
Yes. I’ve created a share on my NAS called PHOTOS. It shows on my Mac in Finder as a folder with all my photo folders in. I can access it using DS File on my mobile.
In Plex the only option I had for Folders was the NAS so I pointed the Library at /volume1/PHOTOS. My Mac HD or anything on my Mac does not show in Plex in “add folders”.
Nothing appears in Photos library. The Folder PHOTOS on my NAS consists of multiple sub folders such as for instance “Majorca 2005” with all photos from that holiday in it. None of the sub folders appear in add folder as an option along with PHOTOS.
On the Mac when I go into "NAS: in finder and then Plex it shows all the libraries I have in Plex except for Photos
Ok… from what you describe, the server isn’t actually running on your Mac but on the NAS itself, is it?
If so… this is most likely a permission issue. Can you verify the system user used by your Plex Media Server on the Synology NAS can access that new share? Depending on what version of DSM you have installed (5/6 or 7), the user should be plex (DSM 5/6) or PlexMediaServer (DSM 7).
Looking at permissions on on the NAS for Plex Media Server and Plex in Folder permissions they are both set to write and read. Everything is working fine except for Photos library
I know how difficult this is to do remotely without seeing my screen and I appreciate your help
File structure on NAS is
\volume1\PHOTOS\ “Majorca2005” \ *.jpeg. Although all add folder sees is \volume1\PHOTOS
I add films by manually dropping them into the NAS, Plex\ Films, library in Finder from my desktop. What’s puzzling is that Photos library doesn’t appear in the NAS Plex Folder in Finder within Plex. Yet it appears pinned on the left within Plex app after I created it.
If you use the Add Folder tab of the library… when you navigate to /volume1/PHOTOS/… do you see the subsequent folders on the right side of the window? If they’re not actually visible, there might still be some permission issue (not sure with the latest changes in DSM7).
The NAS share not showing on your Mac could be either a permission problem or that share not being made available inside your home network.
I’m assuming that all was well before I upgraded to DSM 7. I had to fiddle a bit with Plex app on the NAS to get it to work. I am beginning to suspect there is a few bugs with Plex and DSM 7. This is an oddly specific one. I might try and create another different library and see if that works
Puzzling that Add folder doesn’t see any folders on my Mac though. Just on the NAS
Just created another Library called Other Videos and it copied movie files from the NAS. But it still didn’t show on the NAS share on the mac. Just the original folders I’d created previously. It appears new libraries are not being shown in the Plex folder on the NAS on the MAC. Its as though they don’t exist
I think we’re still confusing things.
If your Plex Media Server is indeed installed and running on the NAS itself, you won’t see folders from your Mac. The reason is that your NAS isn’t seeing them unless you’re actually sharing the Mac’s folders to your network.
Consider it two independent computers – while the NAS is built to share its drives in your network, your Mac won’t do that by default. So while you’ll see the shares from your NAS on your Mac, the NAS doesn’t see anything that’s on your Mac.
As for using the Browse for Media section in the PMS on your NAS…
Make sure you’re scrolling all the way to the top after you’ve selected the PHOTOS share. If this is showing nothing but an option to go back (<- ..[Back]) while there are actually subfolders available, this is indeed a permission problem. You probably can verify the folder permissions on the level below the share itself.
But breaking news is that I rebooted the NAS and the Photos library was populated as it should have been from the NAS Folder PHOTOS when it came back. Why ? No idea but thank you so much for your patience and help
But I still can’t see the new Library/folder on the Mac in Finder\locations\NAS\Plex. But I can see all the others as before. So I’m thinking its a permissions setting in Plex as all the NAS ones are read/write to everyone as it looks like the NAS isn’t picking up the new library
I thought when you created a library in Plex it replicated that folder on the NAS in The Plex folder.But on reading several articles it’s not clear that it does that to the point where I don’t believe that happens. So I may have been chasing a mythical event. Unless it is supposed to do that and my original query was valid
I think, for some bizarre, reason, it did. Which is why I was wondering where the Photos library was.
What a dummy. But to be fair it was some while ago and obviously I must have created the folders in the NAS\Plex folder. I only use my NAS for Plex really but wanted to add Photos etc into Plex.
I can sort that out now by manually creating the Photos folder on the NAS and using that as the data source.
Tom, what can I say, you’ve been very patient and helpful. Many thanks and Happy New Year
